Mohamed Ashour
Sharjah,UAE
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Finance Department - Collection Executive
Nakheel
Dubai
10.2023 - Current
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or invoice
- Research and contact customers to inquire about their late payments
- Take action to encourage timely payment of debts
- Process payments and recover funds
- Resolve customer billing and credit issues
- Update account status records and collection efforts
- Prepare a report on collection activity and status of outstanding accounts
- Responsible for over 11,000 owners
- Weekly report to track accounts and ensure business plan is on track
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (Law No. (6) of 2019)
Community Management Customer Care Representative
Nakheel
Dubai
09.2021 - 10.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated timely responses to online customer communication and researched complex issues.
Health and Safety Officer
Gama
Cairo
08.2020 - 06.2021
- Directed post-accident investigations and prepared reports to identify possible accident causes and hazards.
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job.
- Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Developed recommendations to reduce hazards by improving gear, behaviors and procedures.
- Optimized new employee training on gear and procedures to maximize team safety.
Accountant Assistant
First Step Academy
Cairo
06.2019 - 07.2020
- Helped prepare month-end, quarterly and year-end closings.
- Produced and distributed invoices and financial documents.
- Provided clerical support to all accounting professionals in department.
- Managed and streamlined financial processes to improve workflow efficiency.
- Assisted in preparation of monthly management accounts, improved accuracy.
- Collaborated with finance team on budgeting, ensured fiscal responsibility.
- Answered phone calls regarding financial matters such as payments due.
Order Taker
Sharm Plaza Hotel
Sharm Al Shaikh Egypt
06.2017 - 01.2018
- Entered orders into computer system quickly and in proper sequence.
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Receive requests and complaints from guests and direct them to the concerned
- Follow up the relevant departments to solve the problem and review the hotel guests
Education
Faculty of Commerce English Section - Accounting
Benha University
Skills
- Data Evaluation
- Special Requests
- Workload Planning
- Responsibility
- Communication skills
- Flexibility
- Financial management
- Strategic planning
- Business development
- Effective leadership
Certification
- Risk Assessment training course Feb-2021
- Fire Marshal 'S training course Osh academy Construction Health and Safety Feb-2021 30 hour training
- International Association of safety professional Crane& lifting operations Competent person Feb-2021
- Jan1-2021 Osh Academy -USA-30 hour general industry Health and Safety Jan-2021
- Fram,tube & coupler and system of scaffolding Competent person/inspector" 4 Days
- OCT 2019 Human Resource Management Strategies MANAGEMENT STRATEGIES COURSE , Final grade very good
- OCT 2019 Human Resource Management Strategies MANAGEMENT STRATEGIES COURSE , Final grade very good
- OCT 2019 Strategic Marketing for Financial Services Final grade very good
- OCT 2019 Banking Financial Services Industry Course, EG-Finance Final grade very good
Languages
Arabic
Proficient (C2)
English
Advanced (C1)
Timeline
Finance Department - Collection Executive
Nakheel
10.2023 - Current
Community Management Customer Care Representative
Nakheel
09.2021 - 10.2023
Health and Safety Officer
Gama
08.2020 - 06.2021
Accountant Assistant
First Step Academy
06.2019 - 07.2020
Order Taker
Sharm Plaza Hotel
06.2017 - 01.2018
Faculty of Commerce English Section - Accounting
Benha University
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