Mohamed Azaan
Dubai,UAE
Summary
Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments.
Overview
5
5
years of professional experience
Work history
IT EXECUTIVE
WOMEN IN NEED (NGO)
Colombo , Sri lanka
07.2021 - 01.2024
- Installing and configuring Windows Servers, Firewall, Networking (Static IP), Domain Controller, ADC, WSUS, WDS, Email Server, Backup Server, Group Policies, SCCM, VPN, AZURE, DNS, DHCP, Hyper-V, Migration, Remote access, and etc
- Monitoring and maintaining computer systems and networks (this may be in person or over the phone) Installing and configuring computer hardware, software, systems, , fingerprint access, CCTV, printers, and scanners
- Adding User to Domain
- Increased customer satisfaction by resolving issues.
IT EXECUTIVE
THE COMPUTER CENTER (PVT) LTD.
Colombo, Sri lanka
04.2019 - 06.2021
- Install well-functioning LAN/WAN, other networks, and manage components (servers, IPs, etc.)
- Installing and configuring Ubuntu for 200+ Users for Outsourcing Companies
- Supported the IT team in daily operational tasks, including hardware and software troubleshooting, user support, and system maintenance
- Maintained system security through regular testing and servicing.
- Advised on Information and communications technology policy and process improvements.
IT ASSISTANT
JAVA COMPUTER TECHNICIAN
Colomb, Sri lanka
12.2018 - 04.2019
- Assisted in the organization and execution of software and hardware upgrades, contributing to the enhancement of overall system performance
- Setting up accounts for new users Designing new computer hardware and creating blueprints of computer equipment to be built Repairing and replacing equipment when necessary.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
Computer Hardware with Network - CHC - undefined
The British College of Applied Studies (BCAS)
GCSE Advanced Level (1) Examination - undefined
G.C.E. Ordinary Level Examination - undefined
Diploma in Network Administration & Security -
The National Youth Service Council
Skills
- Microsoft Windows 10/8/7
- Microsoft Windows Server 2008/2012/2016/2019
- MacOS
- Linux
- Android & iOS
- Installation
- Debugging
- Microsoft Office
- Manage Engine
- Kaspersky
- Adobe Collection
- QuickBooks Maintenance and Update
- Assembly
- Maintenance
- Troubleshooting
- Virus Protection
- Monitoring
- Backup Management
- Problem-solving
- Team building
- Time Management
- Teamwork
- Communication
- Problem Solving
- Attention to Detail
- Quick Learner
Languages
English
Tamil
Sinhala
Personal Information
- Passport Number: N9396840
- Date of birth: 06/24/1998
- Gender: Male
- Nationality: Sri Lankan
- Marital status: Single
Timeline
IT EXECUTIVE
WOMEN IN NEED (NGO)
07.2021 - 01.2024
IT EXECUTIVE
THE COMPUTER CENTER (PVT) LTD.
04.2019 - 06.2021
IT ASSISTANT
JAVA COMPUTER TECHNICIAN
12.2018 - 04.2019
Computer Hardware with Network - CHC - undefined
The British College of Applied Studies (BCAS)
GCSE Advanced Level (1) Examination - undefined
G.C.E. Ordinary Level Examination - undefined
Diploma in Network Administration & Security -
The National Youth Service Council
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