Hi, I’m
Mohamed Diaa
DUBAI,United Arab Emirates
Summary
Results-driven professional with expertise in P&L management, strategy planning, and budget management. Demonstrates strong leadership and a customer-focused approach to drive business success. Skilled in project planning and coordination, with a proven ability to apply analytical and critical thinking to solve complex challenges. Tech-savvy and committed to leveraging innovative solutions to achieve organisational goals.
Energetic employee well-versed in strong communication and organisation skills with strong Knowlegade and experience in Dental and Clear Aligners industry. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
18
years of professional experience
5
years of post-secondary education
1
Certification
Work history
Ormco, United Arab Emirates
Commercial Lead MEA- Orthodontics
02.2022 - 02.2025
Job overview
- Reviewed market trends, developing a competitive edge in the dental industry.
- Monitored plans to meet deadlines, budget and quality standards.
- Developed strong relationships with key stakeholders for business growth.
- Established budgets for programme activities and controlled expenditure to meet targets.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Grew annual revenue by DD with targeted sales and marketing strategy.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Allocated resources strategically to achieve high ROI and minimise financial cost.
- Maintained high-level knowledge of industry trends and competitor activities.
OrmcoDubai, United Arab Emirates
Regional Manager- Middle East & Africa
07.2020 - 02.2022
Job overview
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
- Tracked key performance metrics to identify areas requiring improvement.
- Cultivated a culture of continuous learning within the team, encouraging professional development.
- Enhanced team's performance with regular coaching and feedback.
- Directed sales efforts to increase brand awareness in the region.
- Engaged with stakeholders to build relationships and brand awareness.
Ormco, United Arab Emirates
Regional Key Account Manager- Gulf Region
08.2018 - 07.2020
Job overview
- Monitored commercial performance of full portfolio, scheduling consistent follow-ups with each account.
- Identified new business opportunities and increased lead generation to grow profits.
- Conducted regular business reviews, identified areas for improvement.
- Resolved client complaints quickly and used feedback to improve account management services.
- Developed multi-level contacts within key accounts to enhance communication channels.
- Participated in trade shows and corporate events to strengthen brand presence.
- Reported on account progress, targets and forecasts and sought solutions to performance issues.
3M, Saudi Arabia
Oral Care Market Development
10.2017 - 07.2018
Job overview
- Conducted market research to understand customer base and enhance products.
- Leveraged market and competitor data to identify market opportunities and gaps.
- Developed strategy for social media marketing with cohesive messaging across multiple platforms.
- Directly contributed towards improved customer satisfaction ratings through proactive relationship management.
- Tailored marketing strategies to specific target markets for maximum impact.
3M, Saudi Arabia
3M Orthodontic Scientific& Education Affairs
01.2016 - 10.2017
Job overview
- Delivered high level of support, service and care to large dental practise.
- Utilised latest orthodontic technology to provide superior care.
- Maintained excellent communication skills providing clear explanations about treatments.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
3M, Saudi Arabia
Country Sales Supervisor -3M Unitek
08.2011 - 01.2016
Job overview
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Managed team of 6 staff, driving performance with motivational strategies to exceed sales targets.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Fostered a positive work environment, enhancing employee morale and productivity.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
3M, Saudi Arabia
Product Specialist-3M Unitek
08.2008 - 12.2011
Job overview
- Maintained excellent client satisfaction by providing in-depth support.
- Obtained feedback from customers to improve service experience.
- Regularly updated knowledge base of competitors' offerings, aiding competitive advantage positioning.
- Analysed sales data, leading to informed strategic planning decisions.
- Provided hands-on training sessions for new team members on product usage.
HOCHSTER PHARMACEUTICAL INDUSTRIESAlexandria Governorate, Egypt
Medical Representative
06.2007 - 07.2008
Job overview
- Managed client database efficiently to streamline communication processes.
- Pitched strategic proposals outlining key benefits to suit client demands.
- Grew sales region through targeted lead research and conversion.
- Developed new business by networking with valuable customers.
Education
Alexandria University
Diploma high studies from Analytical biochemistry, Biochemistry
01.2006 - 01.2007
Tanta University
Bachelor's degree from Biochemistry
09.2002 - 06.2006
University overview
- Graduated with Honours
Skills
- P&L Management
- Tech-savvy
- Strategy planning
- Budget management
- Leadership
- Customer focused
- Project planning and coordination
- Analytical and critical thinking
Certification
- How to Develop your Career Plan
- Time management
- How to Manage Lean Six Sigma Projects: Part I
- How to Manage Lean Six Sigma Projects: Part II
- Lean Six Sigma Green Belt (ICGB)
- Crisis management
- Strategy Planning and Execution
- Problem Solving PSP
Languages
English
Upper intermediate
Arabic
Native
Custom
Commercial lead- Middle East & Africa at Ormco
Affiliations
- Football , Swimming , Travel & Reading
Accomplishments
Leardership Award -2023 MEAT region
References
References available upon request.
Timeline
Commercial Lead MEA- Orthodontics
Ormco
02.2022 - 02.2025
Regional Manager- Middle East & Africa
Ormco
07.2020 - 02.2022
Regional Key Account Manager- Gulf Region
Ormco
08.2018 - 07.2020
Oral Care Market Development
3M
10.2017 - 07.2018
3M Orthodontic Scientific& Education Affairs
3M
01.2016 - 10.2017
Country Sales Supervisor -3M Unitek
3M
08.2011 - 01.2016
Product Specialist-3M Unitek
3M
08.2008 - 12.2011
Medical Representative
HOCHSTER PHARMACEUTICAL INDUSTRIES
06.2007 - 07.2008
Alexandria University
Diploma high studies from Analytical biochemistry, Biochemistry
01.2006 - 01.2007
Tanta University
Bachelor's degree from Biochemistry
09.2002 - 06.2006
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