MohameD Dwedar
Sharjah,UAE
Summary
Accomplished professional with extensive expertise in management, problem solving, and communication. Demonstrates strong teamwork and customer service skills, with a proven track record in customer service and sales operations, logistics coordination, and quality assurance. Adept at relationship building, product knowledge, and inventory management. Proficient in Microsoft Office and POS systems and win trade system . Committed to leveraging skills to drive organisational success and enhance operational efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Storekeeper
Quilty food manufacturing
Ras al-Khaimah, Imarat Ra's al Khaymah
04.2024 - Current
- Customer service
- Inventory management
- Communication skills
- Warehouse operation
- Problem solving
- Data entry
- Cleaning warehouse
- Ensured timely restocking of goods by conducting regular inventory checks.
- Ensured smooth day-to-day operations of store by proactive problem-solving.
- Managed lot of order in season and handle it .
Customer Service and Sales
kingdom dates company
Dubai, UAE
01.2023 - 02.2024
- Customer service and sales in kingdom dates display in carrefour .
- Work in :-
- DEIRA CITY CENTER
- CENTURY MALL ( improved sales by 15% increasing )
- SHINDAGHA CITY CENTER
- Build customer loyalty
- Employed excellent customer service and sales skills to establish relationships with new and existing clients.
- Improve customer satisfaction
- Delivered excellent customer service by understanding and catering to customer needs.
- Delivered excellent customer service by explaining issues and solutions clearly to clients.
- Handled customer complaints, improving overall service quality.
- Met sales targets for retail salon products and services.
SUPERVISOR
KARIZMA FOR SWEETS
TANTA, EGYPT
06.2021 - 12.2022
- Value of teamwork
- Receiving order
- Tell chief to make order
- Managed daily operations to increase productivity.
- Coordinated with other supervisors to maintain consistency across shifts.
- Loading order
- Cleaning area of work
- ATTENDENCE AND ABSENCE
- Receive and handle lot of order in season
SALES AND CASHIER
SHOP Karizma for SWEETS
Basyun, EGYPT
12.2019 - 05.2021
- Welcome customer
- Helping customer to try new product
- Build customer loyalty
- Improve customer satisfaction
- Maintained clean and organised workspace to ensure efficient service.
- Communicated product information to customers, driving informed purchases.
- Transaction with customer and more selling .
Education
Bachelor of Business Administration - Business Administration
TANTA UNVERSITY
EGYPT 09.2014 - 05.2018
Skills
- Management skills
- Problem solving
- Communication
- Teamwork
- Customer Service
- Warehouse operations
- Logistics coordination
- Quality assurance
- Relationship building strengths
- Product knowledge
- Inventory management
- Microsoft office
- POS Systems
- Win trade system
Languages
Arabic
Native
English
Fluent
Affiliations
- fantasy football
- running
- films
Custom
BUSINESS ADMINISTRATION
Timeline
Storekeeper
Quilty food manufacturing
04.2024 - Current
Customer Service and Sales
kingdom dates company
01.2023 - 02.2024
SUPERVISOR
KARIZMA FOR SWEETS
06.2021 - 12.2022
SALES AND CASHIER
SHOP Karizma for SWEETS
12.2019 - 05.2021
Bachelor of Business Administration - Business Administration
TANTA UNVERSITY
09.2014 - 05.2018
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