Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic

MOHAMED EDRIS

Dubai

Summary

Detail-oriented and Experienced Senior Software Tester with more than 4 years in the field being a part of highly Agile software team, liaise with software development team to resolve software issues and more than 6 years in telecom field Proven ability in designing and executing comprehensive test plans to ensure software quality based on business requirements to produce on-target deliverable.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Analyst / Digital Channels & Automation UI Testing-Consumer

Etisalat UAE
01.2022 - Current
  • Test web applications across diverse range of desktop and mobile
  • Test mobile Apps (Etisalat, Smiles & Swyp) and SAS machines
  • Facilitate accurate evaluation of testing progress, documenting all test findings on UI Automation tool (Applitools Eyes)
  • Actively participating on device clouds (Sauce Lab, pCloudy & Lamdatest)
  • Actively participating in planning meetings to align on business requirements and functional specifications
  • Participate in all Scaled agile events (daily calls, iteration review, iteration retrospective, planning and backlog refinement.) Define testing scope and requirements for specific features or products
  • Met strict deadlines in collaborative agile development environment
  • Collaborate with other members (customer data operation team, IT, PM/PO) and attend project meetings to ensure the product is deployed with optimum quality
  • Conduct product design reviews feedback
  • Training and Coaching new members
  • Mentor junior testers and other team members, guiding them in best practices, test strategies, and the use of testing tools
  • Main Tester for all top critical projects.

Offshore Software Tester

Etisalat Global Service
02.2020 - 11.2021
  • Execute Test cases by simulating the scenarios and prepare test data
  • Performing End-to-End regression, functional & Sanity testing
  • Evaluate function, performance and design compliance of every product against design standards and customer needs
  • Write test cases, test script, and importing it into RQM management tool and send daily report to track test progress
  • Identify system issues, raising and tracking defects using RTC Tool based on severity until the defects closure
  • Participate in meetings with developers and business teams to discuss testing updates
  • Prepare test reports and daily test status to communicate the test status.

Technical Support

Raya Contact Center
03.2018 - 02.2020
  • Resolve diverse range of technical issues across multiple systems
  • Submit service tickets for equipment maintenance requests
  • Use ticketing systems to manage and process support actions
  • Write and review tickets to request maintenance to various types of equipment
  • Assist customers with product selection based on stated needs, proposed use and budget.

Sales Representative

Tecno Mobile
04.2017 - 12.2017
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales
  • Promoted and up-sold products and services to meet needs of customers.

Education

B.Sc. Computers & Management Information Systems - undefined

High institute for computers & management science
07.2015

PMI - ACP (Agile Certified Practitioner) - undefined

ISTQB Foundation Level - undefined

Practical Software Testing - undefined

Skills

  • Exploratory Testing
  • Test planning, Design and Execution
  • Excellent Knowledge in Applitools Eyes Automation Tool
  • Excellent Knowledge in Device cloud tools (pCloudy, Sauce Lab, LamdaTest)
  • Excellent Knowledge in IBM management tools (RQM, RTC)
  • Good knowledge in software testing tools (test link - Trello - Jira - Azure devops - Google sheet - Excel - Jenkins - GitHub)
  • Good knowledge in performance Testing using (JMeter)
  • Good Knowledge in SQL Database
  • Good knowledge in API (Rest Assured)
  • Basic knowledge in Automation using Selenium with Java (Selenium IDE, WebDriver)
  • Documentation skills
  • Oral and written communications skills
  • Leadership experience
  • Team work and collaboration
  • Time Management and Prioritization
  • Continues learning and Adaptation
  • Professionalism and strong work ethic
  • Experienced in training and coaching
  • Analysis skills

Certification

ISTQB CTFL Certified, 210419009, https://bit.ly/3rYrVTJ

Accomplishments

  • Etisalat mobile app D2020 revamp eCare.
  • Launching mShop D2020.
  • Support digital team in testing (Functional and UI) testing activities during launch D2020 App).
  • Joining UI team (facing challenges of changing UI testing approach among digital products).
  • Main UAT UI SPOC for Adaption and Enhancement web projects.
  • Main UAT UI SPOC for EID registration renewal in all digital challenges (mobile, web).
  • One of UI members who is working on Rebranding Projects.
  • Main UAT UI SPOC for Smart living Alexa Project.
  • Supported on Launching iPhone 14.
  • Supported on Launching iPhone 15.
  • Main SPOC for eSIM replacement & Activation and UAEPASS Projects.
  • My Employee Appraisal Final Rating in 2022 and 2023 is Exceptional Performance (Highest Performance)
  • Appreciation certificates for high achievements and Extra support.

Personal Information

Title: Senior Software Tester

Timeline

Sr. Analyst / Digital Channels & Automation UI Testing-Consumer

Etisalat UAE
01.2022 - Current

Offshore Software Tester

Etisalat Global Service
02.2020 - 11.2021

Technical Support

Raya Contact Center
03.2018 - 02.2020

Sales Representative

Tecno Mobile
04.2017 - 12.2017

B.Sc. Computers & Management Information Systems - undefined

High institute for computers & management science

PMI - ACP (Agile Certified Practitioner) - undefined

ISTQB Foundation Level - undefined

Practical Software Testing - undefined

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MOHAMED EDRIS