Mohamed ElKashef
Abu Dhabi,UAE
Summary
Dynamic and results-driven logistics and operations professional with over 10 years of diverse experience in fleet management, journey coordination, operations leadership, and customer service across the UAE and Egypt. Proven track record in managing large teams, optimizing transportation logistics, and implementing journey management plans aligned with HSE standards. Skilled in using IVMS and GPS systems to enhance vehicle monitoring and safety compliance. Adept at performance tracking, training coordination, and process optimization, with strong communication and leadership skills. Passionate about efficiency, road safety, and driving operational excellence in high-demand environments.
Overview
14
14
years of professional experience
Work history
Journey Coordinator
Noor Al Sahara General Contracting LLC
Abu Dhabi, UAE
03.2025 - Current
- Plan, coordinate, and monitor daily vehicle movements to ensure timely and safe transportation of personnel, materials, and equipment.
- Implement and oversee journey management plans in line with company HSE (Health, Safety, and Environment) standards and client requirements.
- Use IVMS (In-Vehicle Monitoring System) and GPS tracking systems to monitor vehicle movement, ensure route compliance, and enhance driver safety.
- Communicate effectively with drivers, site teams, and logistics supervisors to manage schedules, delays, and route adjustments.
- Conduct risk assessments for routes and trips, identifying potential hazards and recommending mitigations.
- Maintain accurate journey logs, driver records, fuel usage, and incident reports for audit and analysis.
- Ensure drivers possess valid licenses, training, and medical clearance; coordinate vehicle inspections and compliance checks.
- Respond promptly to emergencies, delays, or breakdowns, providing solutions and support as required.
- Generate regular reports on journey performance, safety compliance, and vehicle utilization for management review.
- Collaborate with the HSE department to promote road safety awareness and continuous improvement in journey planning.
- Maintain and record driving behaviors by monitoring device (trackers device, safety violation, journey planning).
- Coordinate and update 3rd party training for all vehicles and drivers
Operations Section Head
MATGR for Engineering and Trading
Cairo, Egypt
12.2023 - 11.2024
- Directed a team of over 80 personnel and managed operations for 140+ golf carts, ensuring seamless service delivery
- Collaborated with technology teams to optimize a mobile application, increasing paid trips by 40% and rental services by 80%
- Developed and implemented strategic plans for fleet management, including budgeting, scheduling optimization, and logistics coordination
- Spearheaded event management initiatives, overseeing venue selection, planning, and execution while ensuring adherence to client requirements and budgets
- Designed and conducted regular training sessions for leaders and captains, enhancing leadership capabilities and operational efficiency
- Prepared and analyzed performance tracking reports to provide actionable insights for continuous improvement
- Key Strengths: Fleet Management | Project Management | Event Management | Leadership | Budgeting & Costing | Scheduling Optimization
Operations supervisor
MATGR for Engineering and Trading
Cairo, Egypt
04.2021 - 12.2023
- Trained and evaluated leaders and captains to ensure operational readiness and excellence
- Managed daily schedules, ensuring alignment with operational goals and client requirements
- Handled customer complaints, providing swift resolutions to maintain high satisfaction levels.
- Planned and executed fleet-based events, collaborating with marketing and subcontractors to deliver seamless experiences
- Monitored and optimized performance metrics, ensuring cost efficiency and productivity
- Key Strengths: Communications | Performance Tracking | Event Management | Budgeting | Scheduling Optimization | Business Development
Collection Supervisor
Mohd. Bin Ghalaita Group
Dubai, UAE
04.2019 - 08.2020
- Supervised a team responsible for invoicing and payment collections, meeting departmental targets
- Created and implemented strategies to enhance credit collection and minimize outstanding payments
- Negotiated payment terms with clients, fostering strong relationships while ensuring timely revenue collection
- Mentored team members to improve performance and efficiency, supporting overall departmental growth
- Key Strengths: Business Analysis | Leadership | Communications | Budgeting & Costing | Performance Tracking
Store Manager
Sari Misr
Cairo
09.2017 - 02.2019
- Led and motivated a team of 10 specialists to deliver outstanding customer service, achieving high NPS scores
- Coordinated activities to meet departmental performance targets and business goals
- Oversaw store operations, ensuring alignment with overall business strategies
- Key Strengths: Leadership | Business Development | Customer Service | Performance Tracking | Scheduling Optimization
Visa Application Center Specialist
Vodafone
Cairo
09.2015 - 09.2017
- Assisted applicants in completing visa applications, ensuring accuracy and compliance with embassy guidelines
- Reviewed documents to detect potential fraud and ensure authenticity
- Facilitated seamless communication between applicants and embassy staff, enhancing the customer experience
- Key Strengths: Communications | Business Analysis | Customer Service
Greeter
US Embassy
Cairo, Egypt
11.2011 - 09.2015
- Delivered exceptional customer service by adhering to consular processes and maintaining professionalism
- Collaborated with team members on projects, ensuring timely and efficient execution of assigned tasks
- Key Strengths: Communications | Team Collaboration | Customer Service
Education
Bachelor's Degree - Business Administration and Management
High Institute for Specific Studies
Cairo / Egypt 09.2010 - 05.2014
Course - IVMS Training
FMS TECH
UAE 06.2025 -
Course - Fleet Management
Alison
Online 06.2025 -
Skills
- Fleet Management
- Leadership
- Communications
- Business Development
- Customer Service
- Performance Appraisal
- Department Supervision
- Decision making
- Analytical-thinking
- Route planning
Languages
Arabic
Native
English
Advanced
Timeline
Course - IVMS Training
FMS TECH
06.2025 -
Course - Fleet Management
Alison
06.2025 -
Journey Coordinator
Noor Al Sahara General Contracting LLC
03.2025 - Current
Operations Section Head
MATGR for Engineering and Trading
12.2023 - 11.2024
Operations supervisor
MATGR for Engineering and Trading
04.2021 - 12.2023
Collection Supervisor
Mohd. Bin Ghalaita Group
04.2019 - 08.2020
Store Manager
Sari Misr
09.2017 - 02.2019
Visa Application Center Specialist
Vodafone
09.2015 - 09.2017
Greeter
US Embassy
11.2011 - 09.2015
Bachelor's Degree - Business Administration and Management
High Institute for Specific Studies
09.2010 - 05.2014
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