Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Websites
Timeline
GeneralManager
Mohamed ELSAWAH

Mohamed ELSAWAH

Restaurant manager
Dubai

Summary

Dynamic Restaurant Manager with 11+ years in UAE’s F&B sector. Expert in P&L, budget control, and revenue growth. Proven leader in team development and customer satisfaction. Skilled in POS systems and compliant with UAE regulations.

Overview

12
12
years of professional experience

Work History

Restaurant Manager

KFC AMERICANA
Dubai
03.2020 - Current
  • Managed a team of 35 employees, including 23 staff, 9 drivers, and 3 management team members.
  • Oversaw daily operations of the restaurant, which generated an average revenue of 40,000 AED.
  • Ensured that the restaurant was fully compliant with National food control authorities and maintained all required documentation.
  • Prepared the restaurant's business plan by reviewing demand, analyzing competitors, and developing projections for sales and finances.
  • Provided in-depth training to kitchen chefs and front of house staff to promote strong team performance.
  • Conducted table visits to gather customer feedback on food and service and to identify areas for improvement.
  • Conducted regular health, safety, and sanitation inspections to identify and remedy any violations immediately.
  • Monitored inventory of supplies and placed purchase orders to maintain adequate stock levels.
  • Tracked daily, weekly, and monthly COG inventory.
  • Placed purchase orders for all food and non-food items.
  • Rationalized the restaurant menu to better meet the needs of the customer base.
  • Maintained an ideal profit and loss statement by controlling food, packaging, and labor costs.

Restaurant Assistant Manager

KFC AMERICANA
Abu Dhabi
06.2016 - 03.2020
  • Leading restaurants in manager absence, managing a team of 20 staff and drivers with daily average revenue 15,000 AED.
  • Assisted the Restaurant General Manager in all aspects of restaurant operations & maintenance
  • Developed and implemented new marketing and promotional campaigns, resulting in a 10% increase in customer traffic
  • Oversaw the renovation of the restaurant, ensuring that it met all brand standards
  • Trained and mentored new staff, ensuring that they provided excellent customer service

Restaurant Supervisor

KFC AMERICANA
Abu-Dhabi
02.2013 - 06.2016
  • Worked in cooperation with front and back of house staff to ensure smooth operations
  • Established good customer relations and excellent service to build and retain loyal customers
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
  • Oversaw all aspects of restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs
  • Scheduled and directed staff in daily work assignments to maximize productivity
  • Adhered to all food safety regulations

Education

Institute of Social Studies Suez Canal University
PortSaid, Egypt

Skills

  • Restaurant Operations Management
  • Customer Service and Satisfaction
  • Team Leadership and Development
  • Inventory Management
  • Purchasing and Planning
  • POS systems operation
  • Profitability and Revenue Generation
  • Sales Analysis
  • Food and Beverage Cost Control
  • Project Management

Certification

  • TSI Quality Services Person-in-Charge Award
  • Highfield Level 3 Award in HACCP for Food Manufacturing
  • HACCP Awareness Training
  • Fire Safety Training Level 1
  • Food Safety Level 4
  • Emergency First Aid at Work
  • ICDL full course

Languages

Arabic
First Language
English
Upper Intermediate (B2)
B2
French
Beginner (A1)
A1

Affiliations

  • Driving License : UAE Driving License
  • EX professional Handball Player
  • UAE freelancer visa

Timeline

Restaurant Manager

KFC AMERICANA
03.2020 - Current

Restaurant Assistant Manager

KFC AMERICANA
06.2016 - 03.2020

Restaurant Supervisor

KFC AMERICANA
02.2013 - 06.2016

Institute of Social Studies Suez Canal University

Similar Profiles

CREATE PROFILE
Mohamed ELSAWAHRestaurant manager