Mohamed Elsayad

• Developed and executed strategic plans to expand WLP members and partner network across key markets.
• Actively contributed to membership growth by identifying and engaging potential partners across logistics, freight forwarding, and trade sectors.

Represented WLP at major global events, including:

• Global Freight Summit (GFS) (2022, 2023, 2024) – resulting in a measurable increase in both new member sign-ups and strategic partnerships.
• FIATA/RAME Conference 2024 – supported high-level stakeholder engagement and regional expansion efforts.
• WLP Annual Event 2023 – facilitated networking and partnership discussions with government and private sector entities.
• Conducted presentations and product demonstrations to showcase WLP benefits and monetization model to prospective members.
• Maintained strong relationships with existing members, ensuring retention and satisfaction through continuous support and value delivery.
• Collaborated cross-functionally with marketing, operations, and policy teams to align business development goals with WLP strategic vision.

• Meeting monthly sales target.
• Prospecting for new members to WLP Program.
• Prepare tailored presentation to customers.
• Studying customer's profile, commodities, trading routes.
• Helping to increase the trade traffic in Dubai and globally.
• Conducting focus groups and webinars.
• Presenting to a very high level personal.
• Maintain very good longterm relationships with customers.

• Handled request for information on retail products and services.
• Coordinated with customers on account requirements.
• Marketed bank products and programs.
• Managed customers' questions.
• Implemented sales guidelines and standards across departments.
• Generated sales ideas.
• Assisted advertising departments and formulated competitive analysis reports.
• Handled online promotions and coordinated with customers about latest offers.
• Executed sales strategies and handled banking sales.

• Made a total of 13.4 million dirhams worth of sales.
• Present purchase offers to sellers for consideration and act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
• Compare a property with similar properties that have recently sold to determine its competitive market price; accompany buyers during visits to and inspections of property.
• Interview clients to determine what kinds of properties they are seeking.
• Generate lists of properties that are compatible with buyers' needs and financial resources.
• Answer clients' questions regarding construction work, financing and maintenance.
• Advise sellers on how to make homes more appealing to potential buyers.
• Visit properties to assess them before showing them to clients.

• Skilled in conducting pre-flight safety and security checks and show safety and emergency measures.
• Offer information and support for safety and comfort to passengers and respond to inquires about flights, travel routes and arrival times.
• Attending briefings and study details of the flight as well as preparing analytic reports concerning flight issues.
• Lead passengers in case of emergency and give first aid where necessary.
• Offer support to passengers with special needs, elderly and children.

• Provide outstanding services and ensure customer satisfaction.
• Address customer concerns and complaints promptly and professionally.
• Answer phone switchboards and transfer calls and take messages.
• Manage incoming and outgoing mails and faxes.
• Plan and assign workloads for front office associates.
• Supervise associates in their assigned job duties.
• Prepare operational and financial records for manager to review.
• Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
• Evaluate the performance of associates and provide appropriate feedback.

• Greet hotel guests; answer any questions or concerns.
• Operate computer programs and multi-line phone systems.
• Maintain guest records and book reservations.
• Complete basic cashier and bookkeeping responsibilities.
• Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.

• Defining, designing and implementing a creative visual merchandising strategy.
• Creating appealing and eye-catching visual displays that lead the customer through the entire store.
• Producing window displays, signs, interior displays, floor plans and special promotions displays.