Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohamed El Sayed

Ajman,UAE

Summary

Dedicated Supervisor with 13 years of experience motivating large teams to succeed. Continually achieves targets and deadlines through strategic planning, resource management and inspiring leadership. Dealing with very big clients to fulfill their requirements in terms of achieving their KPIs, gain their satisfaction and develop the business to the success.

Overview

15
15
years of professional experience

Work History

Supervisor leader

ETISALAT
Ajman, UAE
07.2008 - Current
  • Held daily meetings to ensure consistent communication and team motivation towards productivity goals.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
  • Identified operational problems and proposed solutions to management, improving service efficiency.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Successfully led high-volume teams to achieve KPI targets and other department metrics.
  • Developed diligent staff training and mentorship programmes, incentivising accomplished new starters to contribute to positive team results.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Guided and coached staff to achieve individual growth and sales production targets.
  • Dealing with client and attend monthly meeting that to review all challenges and achievements during the month.

Education

High School Diploma -

Abu Dhabi
UAE

Skills

  • Target-driven
  • Team supervision
  • Office 365 proficient
  • Motivational communication
  • Customer service
  • Operations management

Languages

Arabic
Native
English
Advanced

Timeline

Supervisor leader

ETISALAT
07.2008 - Current

High School Diploma -

Abu Dhabi

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Mohamed El Sayed