Mohamed Elshenawy

Market Expansion: Identified new markets and evaluated potential opportunities, driving business growth and ROI optimization.
Strategic Planning: Organized marketing programs and developed holistic advertising strategies to achieve revenue and awareness goals.
Contract Negotiation: Secured and approved lucrative deals, enhancing profitability and strengthening client partnerships.
Market Insight: Leveraged expertise in key markets to shape and implement impactful business strategies.

Leadership: Guided team members on best practices in upselling and cross-selling techniques, Follow up, leading to enhanced customer value proposition.

Fostered a collaborative work environment, boosting team productivity.
Achievements:
- Confirmed the first Saudi market group for a pharma company with total revenue of AED 350,000.
- Achieved Q3 and Q4 2024 targets with a 31% increase in revenue.
- Champion of Business Rewards, Business Edge, and RFP.
- Managed whole corporate segment LNR & KNR along with discovered new MICE opportunities and Leisure accounts.

- Influenced key decision-making and established trust with stakeholders.

- Increased ADR along with 136 RGI with 1 out of 1 all over the year.

- Identified new markets, leading to expansion opportunities.

• Analyze markets/trends to drive RevPAR growth.
• Lead RFPs, Hotelligence, and AMG initiatives.
• Review rate performance and ART reports for global accounts.
• Target 100 accounts: 50 from primary and secondary comp sets.
• Oversee total sales efforts across the hotel and area sales office.
• Focus on major corporate segments through sales calls, entertainment, and site inspections.
• Prospect new business via market drives, reports, and industry insights.
• Conduct market analysis to align rates with client needs.
• Monitor competitors locally and regionally to identify strengths/weaknesses.

• Gain new accounts through Sales Calls, Site Inspections, Entertainment and focused on new client networks, growing business opportunities and increasing revenue possibilities.
• Implemented quarterly new Plans with market needs with ADOS/DOSM to penetrate key accounts.
• Participated in business reviews, groups meeting, Revenue Meeting, and pre-convention meetings,
• Collaborated with Sales Team to engage key clients and follow up on potential leads.
• Build a good relationship with our KAD with a monthly meeting.
• Conducted quarterly account reviews with ADOS/DOSM for top 20 accounts.
• Surpassed sales targets set by DOSM.

• Daily briefing for night shift staff to follow instructions.
• Maximised occupancy rates by optimising reservation and housekeeping processes.
• Oversee all hotel operations during the night shift, ensuring guest satisfaction, safety, and adherence to hotel policies and standards.
• Addressing guest concerns, resolving guest complaints, and handling special requests or emergencies.
• Monitor and complete the night audit, night run and prepare daily summary reports with accuracy.
• Uphold a professional, service-oriented environment, fostering team leadership and problem-solving initiatives.
• Make sure the DTCM report is matching with Opera System.