Mohamed Ezzat

• Reviewed customer service agreements for terms and conditions pricing and accuracy.
• Researched competitors' activities and products to uncover new trends
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Maintained marketplace visibility marketplace by participating in industry-related and community activities.
• Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
• Evaluated performance against goals and implemented appropriate development plans.
• Targeted and prospected for new business through telemarketing, individual creativity and innovation.
• Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
• Promoted continuing education opportunities for sales team to bolster skills and add value to department.
• Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
• Recruited and hired top-level talent to add value and expertise to sales department.
• Established and cultivated solid business relationships with new or existing customers.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Interpreted sales and pricing policies to departmental personnel and customers.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
• Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Met with clients, delivering presentations and educating on product and service features and offerings.

· Participate in active marketing initiatives, from cold calling to attending company events.

· Interview clients to determine their precise wants, needs, budgets.

· Prepare and proofread real estate documents, from booking to closing contracts.

· Organize and oversee open houses.

· Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process.

· Represent landlords who own multiple properties and need to keep a consistent occupation rate.

· Attend closing dates and provide support for the client.

· Communicating with agents and corporate to close deals.

• Established positive flow of communication with agents, clients

· Providing our consultations services to investors in both market Egypt and Dubai.

· I am developing growth strategies and plans in Dubai and Egyptian market.

· I am managing and retaining relationships with existing clients in Dubai and Egypt.

· Connecting with existing clients to get feedback and develop our services and product.

· Train and develop our customer service team.

· Increasing client base.

· Having an in-depth knowledge of business products and value proposition.

· Writing business proposals.

· Identifying and mapping business strengths and customer needs.

· Researching business opportunities and viable income streams.

· Following industry trends locally and internationally.

· Drafting and reviewing contracts.

· Reporting on successes and areas needing improvements.

· Responsible for operating and maintaining real estate properties to maximize income and profits.

· Supervise real estate sale agents, as well as perform administrative duties and stay informed about the latest changes in the real estate industry.

· Offer advice and motivate the sales agents to close their deals.

· Develop effective training programs that teach agents how to acquire customers, negotiate deals, and secure financing and complete paperwork for sale.

· Set weekly, monthly, and yearly monetary goals for the agents to achieve and conduct sales meeting.

· Perform human resources duties, such as conducting interviews, hiring new staff, and transferring or dismissing seasoned staff.

· Setting marketing plans, which includes assisting the organization gains a better market share by identifying, recommending, and implementing improved selling and marketing strategies.

· Attend association meetings to receive the latest information on housing regulations and legislation that affects the industry.

· Plan, design, and conduct appropriate marketing and selling strategies for individual properties within budgetary limits.

· Understand and fully map the hospitality market.

· Estimate and compare between Mercure hotel and adagio hotel apartments with similar projects in the market.

· Solicit prospective clients who want to buy properties in Mercure hotel and adagio hotel apartments.

· Confer with clients to determine their buying needs about our project in Mercure hotel or Marjan island hotel in RAK.

· Clarify the prices of properties by comparing with similar properties and following market rates.

· Act as an intermediary between buyers and Manazil global akin.

· Create presentations for the benefit of providing clients with detailed property information.

· Handle conflicts and disagreements between Manazil and buyers.

· Be present at the closing table to ensure proper agreement formalization.

· Work with real estate appraisers to ensure smooth deal closure.

Negotiate with clients to determine their buying and selling needs.

· Obtain appropriate written agreements from property owners who are offering their properties for sale.

· Determine prices of properties by comparison with other properties and following market rates (CMA ).

· Act as an intermediary between buyers and sellers.

· Create presentations for the benefit of providing clients with detailed property information.

· Generate and maintain lists of saleable and buyable properties.

· Handle conflicts and disagreements between parties.

· Handle interviewing, hiring and training of real estate agents.

· Supervise agents' work to ensure that all clients are presenting services according to the policies of the company.

· Supervise all the transactions that agents are involved in.

· Perform marketing activities for properties listed with the company and within the department's work plan.

· Be present at the closing table to ensure the proper agreement is formalized.

· Responsible for helping conceptualize and execute the different marketing strategies to raise the visibility of the company's brand.

· Monitor, analyze, and evaluate market trends, consumer/customer behavior, and competitor activity to identify new opportunities for the company.

· Monitor, analyze, and evaluate brand performance and customer and consumer feedback to ensure that the marketing mix is aligned to meet changing customer/consumer needs.

· Understand market research need to raise the visibility of the company's brand identity and execute a market research road map.

· Help develop and lead execution of the brand-marketing plans (including communication plans) to deliver the business objectives (namely sales, market share, profitability, and brand identity) of the relevant group of brands.

· Monitor and influence demand forecasting; monitor sales and other brand metrics and adapt plans as required.

· Effectively manage external interfaces (advertising agencies, media agencies, PR agencies, and market research agencies), internal interfaces (R&D, manufacturing, market research, sales) and cross-functional teams to deliver on brand objectives.

· Monitor and recommend action for brand profitability.

· Ensure that the marketing support budgets are effectively utilized and appropriately accounted for the relevant group of brands.

· Prepare a marketing plan.
· Write media releases.
· Identify target markets.
· Create mailing lists.
· Organize exhibitions/shows.
· Organize promotions.
· Liaise with clients, design agencies, sales representatives, product specialists and managers.

· In charge of coordinating promotion services performed to develop new markets.

· Increase the share of the market and obtain a competitive position in the market.
· Plan and execute advertising policies of the company.
· Assist with product presentation.

· Call on policyholders to deliver and to fully explain the policy to them.
· Recommend adjustment to the management based on feedback from
the clients.
· Calculate premiums and establish payment method.
· Customize insurance programs to suit individual customers, often covering
a variety of risks.
· Sell various types of insurance policies to businesses and individuals on
behalf of insurance companies.
· Interview prospective clients to obtain data about their financial
resources and needs, the physical condition of the person or property to
be insured, and to discuss any existing coverage.
· Seek out new clients and develop clientele by networking to find new
customers and generate.