Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Credit risk analyst
Abu Dhabi Commercial Bank
11.2023 - Current
Identify and verify the customers and determine their risk level
Review and analyze customer documentation to ensure compliance with regulatory requirements
Maintained accurate records of all customer information and transactions
Recognize and report any suspicious transactions or activity
Keep up-to-date with regulatory requirements related to KYC and AML
Perform periodic reviews and updates of customer information and documentation
Work with internal teams to ensure compliance with KYC policies and procedures
Monitoring the customer's compliance with regulations and internal policies to ensure they are up to date with internal and external bank policies
Regularly practice SCA and CBUAE regulations and compliance
Liaise with senior managers to ensure proper implementation of established compliance policies
Provide reports regularly to senior management to keep them updated on the progress of compliance operations.
Processing associate
TANFEETH LLC - Emirates NBD
01.2020 - 11.2023
Supported the Senior Associate in executing the client relationship strategy
Collaborated with the sales team and management to develop effective sales strategies
Identified and mitigated potential risks associated with client onboarding and loan approvals
Generated regular reports highlighting key performance metrics and areas for improvement
Stayed updated with industry best practices and new SAP features relevant to Finance and Controlling
Managed a cross-training program that enabled a 100% increase in processing team flexibility
Collaborated with the compliance team to integrate regulatory requirements into processing operations, maintaining 100% compliance and avoiding potential penalties.
Relationship Officer
TANFEETH LLC - Emirates NBD
01.2019 - 01.2020
Responsible for identifying and selling retail banking products i.e
Credit cards to potential customers
Maintained a portfolio of 150+ high-net-worth clients, achieving a 35% increase in sales revenue
Identifying promising prospects through cold-calling, networking, and customer referrals
Maintain an accurate and up-to-date sales pipeline and forecast to track and project sales outcomes
Adhere strictly to regulatory compliance, as well as internal policies and procedures, ensuring all sales activities are conducted within legal and organizational guidelines
Negotiated and closed deals with a 95% success rate
Conducted comprehensive financial reviews, uncovering an average of 10% untapped asset growth potential per client, which was subsequently realized through personalized advice
Delivered customized loan and credit solutions with a 90% client acceptance rate.
Account manager
Du Telecom Company
01.2016 - 01.2019
Managed and grew key accounts, contributing to a 30% increase in annual revenue for top-tier telecom clients
Led a 95% client retention rate over two years
Drive the entire sales cycle from initial customer engagement to closed sales
Led a cross-functional team in developing a risk assessment protocol.
Education
Bachelor of Commerce - Finance -
Helwan University Egypt
09.2010 - 05.2013
PMP Certificate - undefined
PM-Tricks Egypt
02.2024 - Current
Anti-Money Laundering (AML) Course - undefined
Zabeel International Institute of Management and Technology
Dubai, UAE
01.2024 - 05.2024
Skills
Client servicing
Timeline
PMP Certificate - undefined
PM-Tricks Egypt
02.2024 - Current
Anti-Money Laundering (AML) Course - undefined
Zabeel International Institute of Management and Technology
Senior Team Leader – Virtual Business Support at Abu Dhabi Commercial Bank (ADCB)Senior Team Leader – Virtual Business Support at Abu Dhabi Commercial Bank (ADCB)