Mohamed Fahith

• Install and configure computer hardware, software, systems, networks, printers, and scanners.
• Administer and maintain Active Directory, including setting up new domain controllers, creating organizational units (OUs), managing users and groups, and implementing Group Policy Objects (GPOs).
• Manage and maintain C Panel hosting mail servers, create mailboxes, and configure Outlook mail setups for users.
• Configure and maintain Cisco IP phones.
• Configure and maintain WIFI routers and resolve TCP/IP network connectivity issues.
• Install Kaspersky antivirus for all users and manage updates through the console.

Managed Kaspersky antivirus server to ensure security and integrity of network data were held to the highest standard.
• Create and manage shared folders while ensuring security permissions for users.
• Install and crimp network cables.
• Provide remote desktop support using tools such as TeamViewer, and Any Desk.

• Managed Kaspersky antivirus server to ensure security and integrity of network data were held to the highest standard.

• Installed and configured hardware and software components.
• Upgraded systems to enable compatible software.
• Installed and upgraded antivirus software.
• Tested and evaluated new technology.
• Defined software, hardware, and network requirements.
• Troubleshooted hardware and software issues and Communicated technical concepts to customers clearly by phone, email, and online chat.