Mohamed Farsad

• Respond to inquiries via phone, email, and social media regarding holiday packages.

• Provide detailed information on travel itineraries, pricing, and customization options.

• Handle client travel documents, including tickets, visas, and itineraries.

• Customer-focused attitude with a passion for travel .

• Adaptability to dynamic schedules and customerpreferences.

• Executed security screening of cargo employing X-ray machines, ETD, and sanctioned methods.

• Conducted thorough physical inspections of cargo shipments when necessary.

• Verified cargo adherence to all security regulations prior to transportation.

• Organized and maintained comprehensive records of screening processes effectively.

• Identify and report suspicious activities to supervisors.

• Routed incoming calls and delivered messages to staff promptly.
• Secured information by implementing robust filing protocols.Strengthened team dynamics by building strong professional relationships with colleagues.
• Ensured efficient retrieval by archiving records accurately.
• Executed thorough database management to uphold accuracy of critical company information.