Mohamed Hamed
Sharjah
Summary
A true champion of best practice who is organized, customer-focused, reliable, with the required communication skills that are needed to make everyone they meet feel special, and with good experience in logistics & supply chain management and planning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
OPERATION & LOGISTICS SPECIALIST
CAPTIN AUTO MAINTENANCE LLC.
04.2024 - Current
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Worked with customers to integrate processes and correct issues.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked and managed transfer paperwork such as packing lists.
Operations & Maintenance Manager
HASSAS Transportation co.
12.2019 - 02.2024
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Supervised employee performance, preventive maintenance, and safety.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Forecasted and reviewed maintenance budgets to establish cost-effective measures.
- Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Procured pricing information from various vendors to support cost-effective purchasing.
Senior sales officer & showroom manager
MINAPHARMA TRADING AGENCIES (Samsung dealership SD)
01.2017 - 12.2019
- Execute B2B sales, find and determine new accounts, sales forecasts, market analysis, and seasonal promotions execution
- In addition to that all the showroom marketing Operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Devised and presented business plans and forecasts to board of directors.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Monitored key business risks and established risk management procedures.
- Managed financial, operational and human resources to optimize business performance.
- Initiated strategy to drive company growth and increase market share and profitability.
Regional sales supervisor
REMOBA TRADING
11.2014 - 12.2016
- Responsible of merchandise distribution and sales in the company regional branches depending on accumulated sales analysis and forecasts.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Finalized sales contracts with high-value customers.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
SALES Representative
REMOBA TRADING
04.2013 - 11.2014
- Execute sales and seek new customers.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
MBA - Business administration
University of Khartoum
KHARTOUM, SUDAN05.2018
Mechanical engineering
Sudan University of Science And Technology
KHARTOUM, SUDAN12.2012
Skills
- Problem solving skills
- Time management
- Teamwork player
- Evaluating proposals
- Logistics Analysis
- Attention to details
- Transportation Planning
- Supply chain planning
- Implementation plans
- Logistics planning
- Active listening and communication skills
- Emotional intelligence
- Flexibility
- Creativity
- Critical thinking
- Reverse Logistics
References
Available on request
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
OPERATION & LOGISTICS SPECIALIST
CAPTIN AUTO MAINTENANCE LLC.
04.2024 - Current
Operations & Maintenance Manager
HASSAS Transportation co.
12.2019 - 02.2024
Senior sales officer & showroom manager
MINAPHARMA TRADING AGENCIES (Samsung dealership SD)
01.2017 - 12.2019
Regional sales supervisor
REMOBA TRADING
11.2014 - 12.2016
SALES Representative
REMOBA TRADING
04.2013 - 11.2014
MBA - Business administration
University of Khartoum
Mechanical engineering
Sudan University of Science And Technology
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