Mohamed Hosny

• Build new business partnerships to drive customer acquisition and generate revenue
• Implement seasonal and special discounts, driving customer engagement through promotions
• Motivate sales staff to continuously improve strategies through competitions and personalize coaching plans
• Maintain detailed record of sales activities and compare trends to identify underserved areas and opportunities for improvement
• Coordinate with designers, project managers and production teams to deliver timely support to planned campaigns
• Create fresh, engaging, and compelling copy for marketing and promotions
• Maintain friendly and professional customer interactions
• Increase profitability by developing pipelines utilizing multiple marketing channels and sales strategies
• Generate monthly and annual sales reports to determine growth and areas requiring improvement
• Manage relationship building between company and high-paying clients, completing regular visits, and providing loyalty discounts
• Create short-term and long-term goals for business team to achieve objectives
• Produce quotes and proposals to provide value and benefits to prospective clients.
• Work on Government's Tenders and prepare requirements with submission.

Planters Group - Sales Manager, Dubai, United Arab Emirates Planters Group is a leading landscape company in GCC, providing a wide range of services and products including design, build and Maintenance.

• May 2021 - Feb 2023 Increased year-on-year sales by 30%, implementing strategic business growth and retention initiatives.
• Strengthened revenue opportunities by developing tailor-made sales strategies based on industry trend and competitor analysis.
• Monitored sales team performance, providing effective training to help reach revenue and profit targets.
• Work with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
• Cultivate long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
• Optimize sales volume by managing accounts and building rapport.
• Retaine existing customer accounts through consistent engagement and sales data analysis.
• Grow customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
• Oversee account growth sales activities from inception to contract. • Created and directed sales team training and development programs.
• Improve profitability, developing pipeline using multiple sales channels and penetration strategies.
• Update CRM software with contract records, renewal timeframes and customer details.

• Conduct trials of marketing channels such as paid acquisition, social media, and fresh content creation
• Plan and region wide BTL, ATL strategies to support new product and corporate campaigns.
• Direct marketing projects at all stages, including conceptual planning, schedule management, and final implementation.
• Evaluate consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
• Present sales, revenue, and expenses reports and realistic forecasts to management team.
• Consult with Marketing and Communication departments to manage marketing initiatives promoting all Media Services (Event Management, PR, social media, Production, Media Training, etc.)
• Build and strengthen strategic relationships with vendors, Direct Clients, and leading partners
• Create boardroom and courtroom multimedia presentations including video and text-sync'd depositions for enhanced understanding.
• Identify sales prospects and contact these and other accounts as assigned.

• Deliver exceptional level of service to each customer by listening to concerns and answering questions.
• Assess and analyze market promptly and effectively.
• Prepare action plans and schedules to identify specific targets and to project number of contacts to be made.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals, and sales contracts in coordination with Marketing and Finance Departments.
• Establish and maintain current client and potential client relationships.
• Manage account services through quality checks and other follow-up.
• Identify and resolve client concerns.
• Prepare variety of status reports, including activity, closings, follow-up, and adherence to goals.

• Develop strategic relationships with existing customers while conducting cold and warm calls with prospects
• Drive retailer engagement, improved retailer satisfaction, and earned retailer advocacy through communication and relationship management
• Monitor trends in customer buying habits, market conditions, and competitor actions to adjust sales goals and strategies
• Execute local, regional, and national marketing and branding initiatives to drive sales within existing and prospective accounts
• Maintain relationships with established accounts and prospective new retailers by calling on customers and engaging prospects in person
• Target new markets and turn leads into customers through proactive sales and negotiation techniques.

• Approve counter/account transactions up to his/her limits
• Identify customer needs & fulfill them with proper bank's products or service
• Handle customer requests/inquiries related to their accounts
• Promote & sell bank products (Deposits, Loans, Credit Cards, and Auto Loans)
• Migrate customers to various channels
• Achievement branch sales & service quality Target
• Monitor on a daily basis tellers' transactions, ensure that all transactions are balanced at the end of the day and take the needed corrective actions
• Identify branch cash needs in coordination with head office
• Coach & train staff reporting to him/her to ensure full awareness of Bank's products & services
• Carry/Handle efficiently custody items, keys as per custodian matrix & relevant authority level
• Adhere to Branch Operating Model
• Carry out any task requested by Branch Manager.

• Apply all the customer application (deposit, reissue services of the account)
• Execute the internal transfer between the account
• Register all the out mail and in mail of the branch Audit, make the expenses and it to the financial department Audit all transaction in registers
• Improved processes in relation to internal audits compliance Controls and checks relating to the counter and cash control Performed account reconciliations and general ledger entries
• Balance of total of pooled till cash-to-Cash Account balance, investigate and resolve differences
• Supervise receipt and remittance of cash via security carrier.