Summary
Overview
Work history
Education
Skills
Timeline
Generic
Mohamed  Ibrahim

Mohamed Ibrahim

Cairo,Egypt

Summary

Experienced Food and Beverage Manager with a knack for elevating guest experiences and streamlining operations. Leveraged leadership skills to boost team morale and improve service quality. Successfully implemented a new training program, resulting in higher staff retention and customer satisfaction.
Ambitious student eager to take accountability for a high-value hospitality role. Demonstrates strong judgment, sound critical thinking, and a history of creative problem-solving in high-pressure environments.
Organized and dependable Assistant Food and Beverage Manager with 20 years of experience. Successful at managing multiple priorities with a positive attitude. Willing to take on greater responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work history

Assistant food and beverage manager

Fairmont Clock Royal Tower
Makkah, Saudi Arabia
04.2024 - Current
  • Managed food and beverage operations for smooth restaurant services.
  • Coordinated with the culinary team for menu planning; enhanced meal quality.
  • Ensured high levels of customer satisfaction through excellent service.
  • Developed, implemented, and reviewed operational procedures for best results.
  • Developed, implemented, and reviewed operational procedures for best results.
  • Resolved customer complaints swiftly; fostered a positive dining environment.
  • Maintained outstanding hygiene levels for optimized customer safety and continued regulatory compliance.
  • Achieved financial goals through rigorous restaurant budgeting and forecasting.
  • Sourced products locally for improved cost-efficiency and sustainability.

Outlets Manager

Fairmont Clock Royal Tower
Makkah, Saudi Arabia
05.2022 - 04.2024
  • Fostered an inclusive team culture, improving overall staff performance.
  • Increased customer satisfaction by implementing effective outlet operational strategies.
  • Conducted regular audits to ensure compliance with company policies and procedures.
  • Managed staff rosters for optimal productivity and efficiency.
  • Delivered exceptional service standards with rigorous training programmes.
  • Developed strong relationships with customers through excellent communication skills.

All Day Restaurant and Main Lounge Manager

Fairmont Clock Royal Tower
Makkah, Saudi Arabia
04.2019 - 04.2020

Turkish, Indian, and Asian Restaurants Manager

Fairmont Clock Royal tower
Makkah, Saudi Arabia
04.2017 - 04.2018

Saudi & Lebanese Restaurants Manager

Fairmont Clock Royal Tower
Makkah, Saudi Arabia
04.2017 - 04.2018

IN Room Dining Manager

Fairmont Clock Royal Tower
Makkah, Saudi Arabia
05.2016 - 04.2017

Outlet Manger - Saigon Restaurant & Lounge

Fairmont Nile City
Cairo, Egypt
01.2014 - 01.2016

Assistant Manager on Charge -Saigon Restaurant

Fairmont Nile City
Cairo, Egypt
01.2012 - 01.2014

Supervisor - Saigon Restaurant

Fairmont Nile City
Cairo, Egypt
01.2009 - 01.2011

Waiter - All Day Restaurant

Fairmont Nile City
Cairo, Egypt
05.2008 - 01.2009

Waiter - All Day Restaurant and Asian Restaurant

Le Meridian Resort & Resort (Opening Team )
Dahab / Red Sea, Egypt
07.2007 - 01.2008

Bartender - Lobby Bar, Swimming Pool Bar and Beach

Sultan Bey Hotel & Resort
Al Gouna - Hourghada / Red Sea, Egypt
10.2005 - 07.2007

Education

Master of Business Administration - Hospitality and Tourism

EIU - European International University
Paris - France
01.2025 -

Hospitality and Tourism

British Academy ILLI
Cairo / Egypt

Skills

  • Event planning experience
  • Communication proficiency
  • Pricing strategy formulation
  • Quality assurance mastery
  • Decision-Making expertise
  • Budgeting proficiency
  • Financial reporting acumen
  • Complaint handling expertise
  • Events catering
  • Time management mastery
  • Micros pos familiarity
  • Cost-reduction strategies
  • Food Hygiene Certification
  • Staff training and recruitment
  • Menu development collaboration
  • Food menu enhancement
  • Food allergen management

Timeline

Master of Business Administration - Hospitality and Tourism

EIU - European International University
01.2025 -

Assistant food and beverage manager

Fairmont Clock Royal Tower
04.2024 - Current

Outlets Manager

Fairmont Clock Royal Tower
05.2022 - 04.2024

All Day Restaurant and Main Lounge Manager

Fairmont Clock Royal Tower
04.2019 - 04.2020

Turkish, Indian, and Asian Restaurants Manager

Fairmont Clock Royal tower
04.2017 - 04.2018

Saudi & Lebanese Restaurants Manager

Fairmont Clock Royal Tower
04.2017 - 04.2018

IN Room Dining Manager

Fairmont Clock Royal Tower
05.2016 - 04.2017

Outlet Manger - Saigon Restaurant & Lounge

Fairmont Nile City
01.2014 - 01.2016

Assistant Manager on Charge -Saigon Restaurant

Fairmont Nile City
01.2012 - 01.2014

Supervisor - Saigon Restaurant

Fairmont Nile City
01.2009 - 01.2011

Waiter - All Day Restaurant

Fairmont Nile City
05.2008 - 01.2009

Waiter - All Day Restaurant and Asian Restaurant

Le Meridian Resort & Resort (Opening Team )
07.2007 - 01.2008

Bartender - Lobby Bar, Swimming Pool Bar and Beach

Sultan Bey Hotel & Resort
10.2005 - 07.2007

Hospitality and Tourism

British Academy ILLI
Mohamed Ibrahim