Mohamed Ibrahim Abdelrahman Ibrahim

- Finishing all the arrangements of WPS “ wage protection system” with Customers

- Handling The Branch as a team leader and focus how is the team following the
procedures and be sure that all customers satsfityed our services

- Handling all customers Inquiries and Needs .

- Providing information Regarding our services .

- Working on achievement the Branch Transactions target .

- Resolve Customers Complaints .

- Finishing all the arrangements of Transit Suez canal for our agency ships with Suez Canal Authority & Immigration & Customs

- Handling all customers Inquiries and Needs Via Email and Phone and Face To Face

- Providing information Regarding our service

- Boarding the Ships After Berthing And During Transit To finish all the arrangements with Captain and ship's Crew .

- Reserve Flights , Accommodation and arrange Transportation for the ships 's Crews

- Assume the Team leader Role in the Store “ Support ,Follow and Recheck ‘ the staffs performance

- Satisfy Customers Needs & Exceed it

- Achieve sales Targets

- Providing information Regarding our service for Customers

- Discussing billing issues with Customers and offering possible Solutions

- Resolve Customers Complaints