Determined and proactive individual with background in operations management and team leadership, ensuring smooth production processes and fostering collaborative work environments. Proven skills in problem-solving and process optimisation, combined with strong communication and decision-making abilities. Ready to drive operational excellence and contribute to organisational success in both sales and operations role.
Overview
5
5
years of professional experience
Work history
Factory manager
Torino kitchen equipment’s
Sharjah, UAE
2020.01 - 2022.01
Managed overall factory operations, ensuring smooth daily production and meeting delivery deadlines.
Planned and supervised manufacturing processes for kitchen equipment (fabrication, assembly, finishing).
Led and supervised production teams, including technicians, welders, and assembly workers.
Developed and implemented production schedules to meet client requirements and project timelines.
Ensured quality control standards were met for all finished kitchen equipment before delivery.
Monitored and optimized material usage, labor, and operational costs to improve efficiency.
Coordinated with design, procurement, and installation teams for project execution.
Managed supplier and vendor relationships, including purchasing raw materials and equipment.
Ensured compliance with health, safety, and industry standards within the factory.
Oversaw machine maintenance and troubleshooting to minimize downtime.
Prepared production reports and performance analysis for management review.
Identified and implemented process improvements to increase productivity and reduce waste.
Sales Executive
AL BAYAN KITCHEN EQUIPMENT LLC
Sharjah, UAE
2019.01 - 2020.01
Generated approximately AED 800K–1.2M in annual sales revenue by promoting commercial kitchen equipment to restaurants, hotels, and catering companies.
Expanded client base by 20–30% through proactive sales strategies, cold calling, and site visits.
Successfully closed 15+ project deals, including supply and installation of complete kitchen setups.
Prepared detailed quotations, BOQs, and technical proposals, ensuring accuracy and alignment with client requirements.
Conducted site inspections and consultations, recommending cost-effective and efficient kitchen solutions.
Built and maintained strong long-term client relationships, leading to repeat business and referrals.
Negotiated contracts and pricing, achieving a high conversion rate of inquiries into confirmed sales.
Coordinated closely with production, procurement, and installation teams to ensure timely project completion.
Improved customer satisfaction by ensuring smooth after-sales service and issue resolution.
Monitored competitor activity and market trends to identify new business opportunities and pricing strategies.
Sales Manager
Shop mobiles
2018.01 - 2019.01
Sales information is collected and presented in a monthly report during a quarterly meeting with the board of directors.
Answer in-depth questions from customers and resolve issues that members of the sales team cannot resolve.
Turnover has improved by 15% over two years.
Supervise all aspects of many customer accounts, including all communications and interactions, place orders and make sales.
Respect orders on a daily basis to ensure customer satisfaction at all times.
Keep records of all sales information in effective and concise sales reports.
Maintain a position in the top five percent of the sales team for all those who have held this position.
Sales Representative
Car spare parts showroom
2017.01 - 2018.01
Interact with customers and sales techniques used to improve profits.
Call new potential customers and communicate effectively to close sales.
Perform administrative tasks to organize all responsible accounts.
Education
Diploma - Electrical/Mechanical Field
Damascus University
Syria
Skills
Fast communication skills, both in sales, interpersonal and management
Familiar building relationships, establishing lifelong connections and encouraging the return of business
Intimately familiar with standard marketing techniques and experienced in improving sales for the entire sales team
Developed critical thinking and decision-making skills
Long history of leadership positions developing excellent leadership and delegation skills
Hold valid UAE Driving license
LANGUAGES
ARABIC
ENGLISH
Hobbies and Interests
I always do my best to read marketing magazines and stay tuned to keep me informed of market trends., Also, volunteer my time when possible during charity events and holidays during the year.
DECLARATION
I certify that the above are true and correct to the best of my knowledge and ability. If given a chance to serve you, I assure you that I will execute my duties for the total satisfaction of my superiors.