Accomplished professional with expertise in strategic planning, facilities maintenance and operations, and contract negotiation. Proficient in managing building management systems (BMS) and asset management, with a strong focus on energy management and service provider management. Skilled in the implementation of fire alarm systems and computer-aided facility management (CAFM) solutions. Committed to optimising operational efficiency and enhancing asset value through innovative strategies.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
ASSISTANT FACILITIES MANAGER
Dubai Parks and Resorts PJSC - Real Madrid world
Dubai
08.2020 - Current
Responsible for overseeing the day-to-day maintenance operations, coordinating and scheduling routine site inspections, repairs, preventive maintenance tasks, and supporting the implementation and enforcement of safety protocols and compliance standards.
Supervise team of 20 staff under direct reporting responsibilities.
Conducted meticulous final inspections, snagging procedures and system handovers to ensure system reliability.
Collaborate with maintenance service providers to address the facility related issues.
Conduct regular inspections to identify potential hazards and ensure a secure and compliant environment.
Monitor and manage facility-related budgets to ensure cost-effective operations.
Assist in procurement processes, including negotiating contracts with vendors and service providers.
Work closely with cross-functional teams to address and resolve facility-related challenges.
Communicate effectively with staff and management to ensure a seamless flow of information.
Support the Facilities Manager in developing and maintaining strong relationships with stakeholders.
Identify opportunities for energy conservation and implement initiatives to reduce overall energy consumption.
Collaborate with utility providers to explore and implement sustainable energy solutions.
Stay informed about emerging technologies in facility management.
Collaborate with relevant authorities and first responders to enhance emergency preparedness.
Implement and promote environmentally sustainable practices within the facility.
Interact effectively with colleagues from all departments across the ranks including the in-house contractors and service providers.
Liaising with different vendors as needed to ensure efficient and effective Facility Management Operations and liaise as needed with Local regulatory and enforcement bodies such as Dubai Municipality, Civil Defence, etc.
Communicating and working effectively with various consultants, auditors, inspectors and testing and certifying bodies.
Maintain accurate records of facility-related activities, including maintenance logs and incident reports.
Generate regular reports on facility performance, expenses, and key performance indicators.
Conduct regular quality assurance checks to ensure that facility services meet or exceed established standards.
Implement continuous improvement initiatives based on feedback and performance metrics.
Managing and operating CAFM facility software to monitor the daily work orders raised by end users.
FACILITIES MAINTENANCE COORDINATOR
Emirates Airlines
Dubai
08.2014 - 08.2020
Directed extensive maintenance operations, covering HVAC, civil, mechanical, electrical, and plumbing systems across company properties.
Served as the primary liaison for property services, coordinating effectively with landlords, subcontractors, and occupants to facilitate both planned and emergency maintenance.
Diagnosed facility issues, allocated resources strategically, and implemented solutions to optimize efficiency and cost-effectiveness.
Managed a preventative maintenance schedule, ensuring timely execution and the establishment of an effective maintenance regime.
Kept an up-to-date inventory of major equipment and service histories to inform repair or replacement decisions.
Contributed to energy-saving initiatives and the department's ISO certification process, providing technical expertise.
Orchestrated the turnover of accommodation units for cabin crew, management, pilots, engineers, and junior staff, ensuring quality and timely readiness.
Conducted post-occupancy evaluations, addressed resident concerns, and closed work orders in alignment with KPIs and standards.
Engaged with contractors to review performance and technical issues, aiming for continuous improvement in unit preparation.
SERVICE ENGINEER
Honeywell International Middle East
Dubai
09.2008 - 08.2014
Specialized in a suite of security and building management systems: BMS, alarm paging, fire alarm, access control, CCTV, and Honeywell Digital Video Manager.
Proficient with Honeywell Excel web controllers, Bacnet interfaces, and Lonwork devices, ensuring seamless BMS integration and functionality.
Directed pre-commissioning and commissioning processes, supervising technicians to guarantee optimal system performance.
Developed and implemented graphics for Honeywell Enterprise Building Integrator (EBI), linking field devices for comprehensive monitoring and control.
Conducted meticulous final inspections and system handovers to ensure client satisfaction and system reliability.
Excelled in troubleshooting BMS components, updating DDC controller programs, and firmware to maintain cutting-edge operations.
Demonstrated proficiency with Honeywell Addressable Fire alarm systems, including XLS3000 and XLS140 panels, ensuring robust safety measures and troubleshoot system issues and field devices.
Installed and configured Honeywell Temaline Access control systems and advanced IP cameras, Honeywell Digital Video Manager, ensuring high-quality surveillance capabilities and security.
Education
BACHELORS OF ENGINEERING - Electronics & Communications
Achieved Certificate of Recognition for outstanding contribution and constant support to Motiongate HSE committee.
Achieved Certificate of Appreciation for outstanding contribution and constant support to Real Madrid world HSE Committee.
Achieved Bronze Award for completing the Flight operations classrooms on time within defined schedule
Achieved Najm Appreciation Award in recognition of highlighting new and useful ideas related to the system and for being proactive and competent individual.
Achieved certificate of recognition by Emirates-CAE Flight training for Emergency management during Fire Crisis on 1st Jan 2015.
Timeline
ASSISTANT FACILITIES MANAGER
Dubai Parks and Resorts PJSC - Real Madrid world
08.2020 - Current
FACILITIES MAINTENANCE COORDINATOR
Emirates Airlines
08.2014 - 08.2020
SERVICE ENGINEER
Honeywell International Middle East
09.2008 - 08.2014
BACHELORS OF ENGINEERING - Electronics & Communications
Co-Founder and Managing Partner at Real Madrid Football School Dubai, Powered By SSACo-Founder and Managing Partner at Real Madrid Football School Dubai, Powered By SSA
Team Leader - Lifeguard Operation at LEGOLAND Dubai Resort Water Park- Dubai Parks and ResortsTeam Leader - Lifeguard Operation at LEGOLAND Dubai Resort Water Park- Dubai Parks and Resorts