Ezzat Hamza
Dubai,DU
Summary
Dynamic Salesperson with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
17
17
years of professional experience
Work History
Salesperson
Easy Taxi Sports & Recreational
03.2018 - Current
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed key accounts in order to maintain strong relationships with top-tier clients.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Customer Service
Marriott Hotel
03.2015 - 11.2017
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
Customer Service Receptionist
Dirk Van De Broek
01.2011 - 09.2013
Hospitality Specialist
Akhi Snack Bar
01.2007 - 12.2010
Education
Bachelor of Physical Education - Management
Tanta University
Egypt 06.2005
Skills
- Multitasking proficiency
- Improving processes
- Brand representation
- Reception oversight
- Client Consultations
- Guest Services
- Guest experiences
- Customer Relations
- Negotiation
- Complex Problem-Solving
- Customer Relationship Building
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Salesperson
Easy Taxi Sports & Recreational
03.2018 - Current
Customer Service
Marriott Hotel
03.2015 - 11.2017
Customer Service Receptionist
Dirk Van De Broek
01.2011 - 09.2013
Hospitality Specialist
Akhi Snack Bar
01.2007 - 12.2010
Bachelor of Physical Education - Management
Tanta University
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