Detail-oriented Compliance & Processing analyst dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality focused and proactive approach.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Compliance & Processing Analyst
Exinity Group ( FXTM- AlPARI) Trading
Dubai, UAE
10.2024 - Current
Participated actively in professional trainings to maintain updated knowledge of analytics tools.
Worked with different departments to promote organization-wide understanding of compliance protocols, fostering an environment of shared responsibility.
Enhanced compliance program by coordinating with various departments.
Ensured effective risk management by executing routine audits and assessments.
Reviewed transactional data for signs of suspicious activity.
Mitigated potential non-compliance issues by proactive communication with team members.
Conducted screening of clients to identify sanction, PEP and adverse media risks.
Reviewed new customer accounts and verified customer identities. Facilitated regular meetings, encouraging collaboration and knowledge sharing amongst colleagues.
Reviewed customer documents meticulously to ensure regulatory compliance.
Collaborated effectively with internal teams to expedite KYC verification process.
Improved regulatory compliance by conducting thorough AML investigations.
Compliance & Processing Specialist
Logic utilities-Empower group
Dubai, UAE
08.2023 - 09.2024
Conducted training sessions for staff to improve understanding of regulatory requirements.
Implemented new compliance procedures, ensuring alignment with industry regulations.
Monitor the correct workflow for deposits and withdrawals in internal systems.
Monitored transactions carefully for any suspicious activity or non-compliance issues.
Completed thorough due diligence checks on clients to ensure regulatory adherence.
Handle inquiries from both internal and external customers regarding payments through emails and other internal systems and verify supportive documents.
Interpreted and analyzed KYC data to accurately risk assess existing clients.
Identify discrepancies or errors in processing and take appropriate corrective actions.
Compliance Analyst
Pyypl.com
Dubai, UAE
08.2022 - 07.2023
Document systemic compliance problems and inappropriate business practices for official reporting.
Produce and maintain appropriate AML/CFT, Compliance and Risk policies and procedures for business and ensure that are maintained in line with local regulatory requirements.
Receive all suspicious activity reports and liaise internally and externally as appropriate.
Perform compliance risk assessments, to ensure business runs smoothly Conduct KYC due diligence on new and existing counter parties globally and locally.
Following-up on pending KYC for dedicated offices/departments, as per list circulated by Head of AML, and ensuring appropriate due diligence is requested and obtained.
Performed compliance screening and resolve overnight matches on counter parties in order to identify, document and mitigate compliance, regulatory and reputational risks.
Monitors all operational processes and procedures using compliance management platform to ensure that company complies with all legal regulations and ethical standards 100 %.
Performed regular record-keeping tasks; maintained high levels of organizational efficiency.
Developed and implemented effective compliance programs for regulatory success.
Compiled comprehensive reports to assist in strategic decision making.
KYC Specialist
Noon.com
Dubai, UAE
12.2018 - 06.2022
Review, process, verify, and manage client onboarding journey.
Conduct electronic checks, including PEP and sanction checks Liaise with clients where required, ensuring efficient onboarding experience.
Ensure all client communications and records are accurate and up to date.
Identify and monitor possible Politically Exposed Persons or Sanctioned individuals for KYC and risk purposes.
Perform client due diligence to ensure that all accounts are in accordance with Compliance policies and procedures.
Produce reports and Management Information for company leadership and ensure adherence to departments SLAs.
Interpreted and analyzed KYC data to accurately risk assess existing clients.
Reviewed new customer accounts and verified customer identities Support Compliance Officer with day-to-day activities and met daily, weekly and monthly KPI targets maintaining 100% quality standards.
Streamlined KYC processes by introducing digital data collection tools.
Prepared detailed reports to aid senior management decision making.
Senior Escalation Specialist
Etisalat UAE
Dubai, UAE
12.2016 - 11.2018
Resolved complaints requiring escalation using advanced conflict management skills.
Identified complaint trends and patterns to report to management and guide changes.
Owned end-to-end complaint handling and resolution in line with established procedures, handle more than 80 complaint daily.
Communicated customer feedback through appropriate channels to help fuel continuous improvement.
Implemented customer follow up to uphold service standards Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
Education
Bachelor of English commerce - Auditing & Accounting
Cairo university
Egypt
01.2012 - 01.2016
Skills
RCA & RTO Analysis
Detailed Oriented
Policy Analysis
Investigations Skills
Report Preparation
Critical Thinking
SAR filing experience
SQL database familiarity
Document Review
KYC regulations knowledge
Advanced analytics
Result-Oriented approach
Regulatory compliance
Certification
Preparing for CISI (UAE financial rules and Regulations) SCA.
Certified ACAMS- Anti-money laundering specialist with a score of 93%. Dec 2023.
Business Analysis Certificate from Google, Google online June 2022.
Languages
English
Proficient (C2)
Arabic
Proficient (C2)
Timeline
Compliance & Processing Analyst
Exinity Group ( FXTM- AlPARI) Trading
10.2024 - Current
Compliance & Processing Specialist
Logic utilities-Empower group
08.2023 - 09.2024
Compliance Analyst
Pyypl.com
08.2022 - 07.2023
KYC Specialist
Noon.com
12.2018 - 06.2022
Senior Escalation Specialist
Etisalat UAE
12.2016 - 11.2018
Bachelor of English commerce - Auditing & Accounting
Cairo university
01.2012 - 01.2016
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