Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Mohamed Magdy

Mohamed Magdy

Dubai,UAE

Summary

Committed to advancing career goals by enhancing skills in regulatory compliance and data analysis.

Organised Back Office Specialist with a knack for streamlining administrative processes and improving data accuracy. Improved workflow efficiency, reducing processing time and increasing team productivity. Known for resolving complex issues swiftly and enhancing overall operational performance.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Back office specialist

Exinity Group ( FXTM- AlPARI)
Dubai, UAE
10.2024 - 09.2025
  • Process appropriate onboarding procedures according to client classifications.
  • Apply KYC practices following the account opening procedures for all markets.
  • Maintain regular record-keeping procedures and enhance SOPs.
  • Handle all Arabic client queries using the company’s tools and systems.
  • Represent the company as the first point of contact for existing clients and assist internally, all other departments according to their needs related to customer onboarding.
  • Reviewed transactional data for signs of suspicious activity.
  • Conducted screening of clients to identify sanctions, PEP, and adverse media risks.
  • Facilitated regular meetings, encouraging collaboration and knowledge sharing amongst colleagues.
  • Assist in the onboarding of various types of clients, service providers, business partners, and Authorized Participants.
  • Processing and monitoring transactions via multiple service providers.
  • Prioritised workload effectively; met tight deadlines consistently.

Compliance Consultant

Zabeel International Institute of Management
Dubai, UAE
01.2024 - 09.2024
  • Fostered an environment conducive to learning through engaging and supportive coaching methods.
  • Stayed abreast of latest industry trends; incorporated these into relevant courses.
  • Maintained meticulous records of each participant's progress throughout the course duration.
  • Achieved high engagement rates with innovative training techniques.
  • Identified potential areas of compliance vulnerability, resulting in improved risk management.
  • Analysed operational processes and made recommendations for improvements that enhanced efficiency whilst maintaining strict adherence to standards.
  • Worked with different departments to promote organisation-wide understanding of compliance protocols, fostering an environment of shared responsibility.

Subject Matter Expert

Pyypl.com
Dubai, UAE
01.2023 - 07.2023
  • Produce and maintain appropriate AML/CFT, Compliance and Risk policies and procedures for business and ensure that are maintained in line with local regulatory requirements.
  • Assist in the Internal Audit requirements and inspection for the Company in relation to AML.
  • Perform compliance risk assessments, to ensure business runs smoothly.
  • Conduct KYC due diligence on new and existing counter parties globally and locally.
  • Following-up on pending KYC for dedicated offices/departments, as per list circulated by Head of AML, and ensuring appropriate due diligence is requested and obtained.
  • Assist in the monitoring and inspection/testing of the various AML controls in place.
  • Monitors all operational processes and procedures using compliance management platform to ensure that company complies with all legal regulations and ethical standards 100%.
  • Performed regular record-keeping tasks; maintained high levels of organizational efficiency.
  • Developed and implemented effective compliance programs for regulatory success.
  • Compiled comprehensive reports to assist in strategic decision making.

Senior Back Office Specialist

Noon.com
Dubai, UAE
12.2018 - 07.2022
  • Review, process, verify, and manage the client onboarding journey.
  • Resolved complaints requiring escalation using advanced conflict management skills.
  • Identified complaint trends and patterns to report to management and guide changes.
  • Owned end-to-end complaint handling and resolution in line with established procedures,
  • Communicated customer feedback through appropriate channels to help fuel continuous improvement.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
  • Liaise with clients where required, ensuring efficient onboarding experience.
  • Ensure all client communications and records are accurate and up to date.
  • Identify and monitor possible Politically Exposed Persons or Sanctioned individuals for KYC and risk purposes.
  • Assist in the AML and client's record keeping requirements as per the applicable rules and regulations.
  • Produce reports and Management Information for company leadership and ensure adherence to departments SLAs.
  • Interpreted and analyzed KYC data to accurately risk assess existing clients.
  • Support Compliance Officer with day-to-day activities and met daily, weekly and monthly KPI targets maintaining 100% quality standards.
  • Streamlined KYC processes by introducing digital data collection tools.

Education

Bachelor of English commerce - Auditing & Accounting

Zagazig University
Cairo Egypt
01.2012 - 05.2016

Skills

  • RCA & RTO Analysis
  • SumSub
  • Salesforce
  • HubSpot
  • Check world
  • SQL database familiarity
  • KYC regulations knowledge
  • Microsoft Office
  • Report Preparation
  • Result-Oriented approach
  • Regulatory compliance
  • SAR filing experience

Certification

  • Certified ACAMS- Anti-money laundering specialist.
  • CISI Level 3 Award in Combating Financial Crime Certified.
  • CISI (UAE financial Rules and Regulations) SCA Certified.
  • Business Analysis Certificate from Google.

Languages

English
Proficient (C2)
Arabic
Proficient (C2)

Timeline

Back office specialist

Exinity Group ( FXTM- AlPARI)
10.2024 - 09.2025

Compliance Consultant

Zabeel International Institute of Management
01.2024 - 09.2024

Subject Matter Expert

Pyypl.com
01.2023 - 07.2023

Senior Back Office Specialist

Noon.com
12.2018 - 07.2022

Bachelor of English commerce - Auditing & Accounting

Zagazig University
01.2012 - 05.2016

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Mohamed Magdy