Mohamed Mahareef Mansoor
Dubai,UAE
Summary
Passionate and innovative Event Specialist with 18 years of experience specializing in creating, building, and executing unique experiences tailored to guests' interests and demands. Proven track record of conceptualizing and delivering exceptional events that exceed client expectations and leave lasting impressions. Skilled in managing and handling celebrities, influencers, and world leaders, ensuring seamless event experiences for VIP guests. Seeking to leverage expertise in event customization, guest experience enhancement, and VIP management to elevate Organization's events to new heights.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager - Special Events and Experiences
Orient Tours LLC.
Dubai , UAE
2022.03 - Current
- Planned and executed corporate events, including conferences, seminars, product launches, and networking events, for clients ranging from small businesses to multinational corporations
- Managed and handled celebrities, influencers, and world leader providing white-glove service and personalized attention to VIP guests, ensuring their needs and preferences were met with the highest level of professionalism and discretion
- Conceptualized and executed bespoke events tailored to individual client preferences and guest demographics, leveraging creativity and market trends to deliver memorable experiences
- Collaborated closely with clients to understand their vision, objectives, and target audience, translating their ideas into innovative event concepts and themes
- Developed personalized event itineraries and activities based on guest interests, incorporating unique elements and interactive experiences to engage attendees and create lasting memories
- Identified and secured exclusive venues, entertainment acts, and vendors to enhance the overall event experience, negotiating contracts and managing relationships to ensure seamless execution
- Coordinated with vendors, suppliers, and contractors to secure venues, catering, audiovisual equipment, and other event necessities, negotiating contracts to achieve optimal terms
- Developed event timelines, production schedules, and logistical plans to ensure seamless execution of events, overseeing all aspects from setup to breakdown
- Led event teams, providing direction and support to staff and volunteers, and ensuring all team members were adequately trained and prepared for their roles
- Maintained awareness of industry trends and best practices in event customization and guest experience enhancement, continuously seeking out new ideas and innovations to stay ahead of the curve.
Assistant Manager - Excursions and Safaris
Orient Tours LLC.
2015.04 - 2022.03
- Designing and organizing safari and excursion itineraries, considering client preferences, time constraints, and budgetary considerations
- Promoting responsible tourism practices, including wildlife conservation, cultural preservation, and sustainable resource management
- Collaborating with the marketing team to develop promotional strategies, create marketing materials, and attract new clients while maintaining relationships with existing ones
- This includes working closely with local B2B partners to promote company products and services
- Overseeing transportation arrangements, accommodation bookings, and activity scheduling to ensure seamless execution of tours
- Providing exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring clients have a memorable and enjoyable experience
- Managing and directing safari guides, drivers, and support staff to ensure professionalism, adherence to safety protocols, and overall customer satisfaction
- Monitoring excursion budgets, controlling expenses, and optimizing resource allocation to maintain profitability while delivering high-quality services
- Conducting thorough risk assessments of excursion activities and implementing safety measures to mitigate potential hazards and ensure the well-being of clients and staff
- Implementing quality control measures to uphold company standards, regularly evaluating tour operations, and soliciting feedback to identify areas for improvement
- Handling administrative duties such as maintaining records, preparing reports, and managing inventory to support efficient operation of the excursion department.
Orient Tours LLC.
2005.10 - 2015.04
- Designed custom itineraries and conducted guided tours, ensuring exceptional guest experiences
- Managed groups and facilitated necessary arrangements including booking hotels, transportation, restaurants, attractions, and other travel needs
- Handled operations department duties such as arranging suitable vehicles, identifying the correct driver, and conducting pre-tour or duty briefings
- Contributed to the designing of tour packages and flyers to promote various travel offerings
- Held roles across departments including Operations and Guest Services.
Education
Digital Marketing
Google
DubaiTourism - Marketing and Promotion
Advance Learning Interactive Systems
2001.04 - /2018
Tourism with English Language
Advance Learning Interactive Systems
Dubai 2001.04 - /2017
Tour Guide
Dubai Collage of Tourism
Dubai 2001.04 - /2009
GCE A/L -
Gampola Zahira Collage
Sri Lanka /2000 - 2002.01
GCE O/L -
Gampola Zahira Collage
Skills
- Creative Event Conceptualization
- Personalized Event Planning and Execution
- VIP Management (Celebrity, Influencers, and World Leaders) and Handling
- Client Collaboration and Relationship Management
- Venue and Vendor Sourcing and Negotiation
- Data Analytics and Guest Profiling
- Market Research and Trend Analysis
- Project Management
- Communication and Interpersonal Skills
Personal Information
- Date of birth: 07/12/83
- Gender: Male
- Nationality: Sri Lankan
Affiliations
- Photography
- Trekking and Hiking
- Off Road and Over-landing
- Sports - Swimming, Go-Karting (Racing), Cricket and Football
Accomplishments
Many Awards in Go Kart Races (Endurance and SWS)
Awarded 1st Place - DMC Challenge held by Atlantis the Palm
Awards in Sports (Track Competitions and Cricket)
Certification
Licensed Tour Guide from SCTDA. Have completed Tour Guide Course in Sharjah Tourism and Tourism Development Authority (Year – 2012).
Licensed Tour Guide from ADTA. Have completed Tour Guide Course in Abu Dhabi Tourism and Cultural Authority (Year – 2013).
Licensed Safari Driver and Guide, Have completed Desert Driving Course at Road and Transport Authority Dubai (Year – 2014).
Licensed Tour Guide from DET. Have completed Tour Guide Course at Dubai Economy and Tourism (Year – 2009).
Advanced Diploma in Computer Studies and Graphic Designing.
Apart from the above I have attended many Travel and Tourism Development Programs.
Languages
English
Advanced
Sinhala
Native
Tamil
Native
Hindi
Upper intermediate
Malayalam
Intermediate
Custom
I Hereby Certify That the Above Details are True and Accurate to the Best of My Knowledge.
Timeline
Manager - Special Events and Experiences
Orient Tours LLC.
2022.03 - Current
Assistant Manager - Excursions and Safaris
Orient Tours LLC.
2015.04 - 2022.03
Orient Tours LLC.
2005.10 - 2015.04
Tourism - Marketing and Promotion
Advance Learning Interactive Systems
2001.04 - /2018
Tourism with English Language
Advance Learning Interactive Systems
2001.04 - /2017
Tour Guide
Dubai Collage of Tourism
2001.04 - /2009
Digital Marketing
Google
GCE A/L -
Gampola Zahira Collage
/2000 - 2002.01
GCE O/L -
Gampola Zahira Collage
Licensed Tour Guide from SCTDA. Have completed Tour Guide Course in Sharjah Tourism and Tourism Development Authority (Year – 2012).
Licensed Tour Guide from ADTA. Have completed Tour Guide Course in Abu Dhabi Tourism and Cultural Authority (Year – 2013).
Licensed Safari Driver and Guide, Have completed Desert Driving Course at Road and Transport Authority Dubai (Year – 2014).
Licensed Tour Guide from DET. Have completed Tour Guide Course at Dubai Economy and Tourism (Year – 2009).
Advanced Diploma in Computer Studies and Graphic Designing.
Apart from the above I have attended many Travel and Tourism Development Programs.
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