Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Courses & Training
Timeline
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Mohamed Mahgoub

Mohamed Mahgoub

Dubai

Summary

With over fifteen years of experience in account management and business development across the MENA region, a results-driven Senior Business Development Manager known for consistently delivering significant revenue growth and profitability. I excel at understanding customer needs and crafting tailored solutions that maximize satisfaction. My expertise spans multiple industries, with a proven track record of exceeding business objectives and driving sustainable growth through a consultative, solution-oriented approach. Seeking to bring this expertise to a dynamic organization focused on innovation and customer-centric growth.

Overview

25
25
years of professional experience

Work History

General Manager/ Business Development Manager

Targemli
06.2014 - Current

Recruited to lead the startup of Targemli and manage its operations in the UAE.

  • Grew market share and increased revenue more than 7 times over one year span.
  • Accomplished a huge growth in the number of active accounts by more than 10 folds in less than one year.
  • Established solid market presence among various competitors in UAE market.
  • Successfully advanced the company's strategic position by signing-in key-accounts and high profile accounts.

Qatar Channel Manager- BDM

APTEC Distribution Gulf (Ingram Micro)
04.2011 - 01.2014

Reporting to Managing Director. Responsible for achieving revenue targets of Qatar Channel for twenty-one global vendors like Dell, HP, IBM,...etc

  • Successfully increased company sales in Qatar by 25% in a nine-month period.
  • Increased country revenue from less than $1.5 million to over $3 million (Quarterly) within two years.
  • Revived and added more than 20% of clients' database in Qatar.
  • Achieved sales increase in nineteen vendors' products simultaneously.
  • Successfully introduced three new vendors to Qatari market and achieved targets through correct positioning of these products.

Sales Supervisor

EMAK International Academy (Al Kharafi Group)
06.2008 - 01.2011
  • Reporting to Program Manager.
  • Responsible for the total sales of the managerial department.
  • Successfully built the sales team by conducting interviews and filtering selected candidates.
  • Created and implemented the on-job training strategy of the sales team by monitoring calls, initial-communications process and taking any corrective actions needed.
  • Introduced a new KPI schema in the sales & training department in order to reach a standard base for team evaluation and appraisals.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Senior Account Manager

EMAK International Academy (Al Kharafi Group)
04.2007 - 06.2008
  • Preparing quarterly sales plan.
  • Responsible for business development by conducting meetings with different companies/clients to discuss their potential needs and training plans.
  • Doubled annual sales by penetrating new sectors and extending personal/individual relations to corporate relations.
  • Participated in sales planning enhancement and corporate strategy alignment by regularly monitoring and reporting sales targets, presenting quarterly performance reviews and recommending corrective actions.

Account Manager

APTEC Egypt
03.2004 - 04.2007
  • Responsible for new channels business, Selling software and hardware of major IT vendors, providing knowledge, support and tender proposals to potential clients.
  • Improved client management by proposing and implementing new registration procedures that were approved and endorsed by top management.
  • Added new sales channels by reviving and adding over 100 new clients to sales database.
  • Contributed to sales planning and forecasting by providing customer status reports and analysis.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Telesales Executive, Cairo, Egypt

AMICO Tech. Communications
03.2002 - 03.2004

Reporting to Sales Manager. telesales agent as a part of offshore call center targeting business clients in Australia, UK, and United States to introduce and sell new communication services

Customer Operations Representative

Vodafone Egypt
05.2001 - 02.2002

Reporting to Team Supervisor. Handling customers' inquiries, complains and requests effectively, to maintain customers' satisfaction and let their voice be heard by management to ensure continuous development of the company.

  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Executive Engineer

Premier Petroleum Service
11.1999 - 09.2000

Reporting to Operations Manager. Supervising technicians during the Process of tubing oil wells. Using “Global Torque 2000” computer program to measure the torque achieved during the binding process during oil tubing phase.

  • Supported and maintained the computer used for torque measurement also was responsible for managing the company warehouse at GUPCO Ras Shoqeer.

Education

CIW-410/430 - International Web Developer

IBM Training Center
12.2000

Bachelor's degree - Accounting

Ain Shams University
Cairo, Egypt.
01.1999

Skills

  • Negotiation
  • Start-up Persistence
  • Creativity
  • Goal-oriented Leadership
  • Problem Resolution
  • Training and coaching
  • Customer Relationship Management
  • Business Analysis & Development
  • Market Research
  • Team Management
  • Team Player

Languages

Arabic
English
French

Accomplishments

  • Played a major role in doubling APTEC revenue in Qatar.
  • Enhanced clients management by implementing new registration procedures.
  • Ranked 'A High-Quality Agent' in three months from joining date at Vodafone.
  • Certified 'Very Good Job & Excellent Performance' by GUPCO at western desert site in a period of two months of getting onboard.
  • Got promoted after one year of joining EMAK Academy.

Courses & Training

  • PMP training course, 2009, Emak Academy
  • Effective Presentation Skills, 2010, Dale Carnegie
  • Effective Communication and Human Relation Course, 2009, Dale Carnegie
  • CBP Leadership training, 2008, Emak Academy
  • CCNA the theoretical and practical training, 2007, Yat
  • CRM intensive training, 2002, Vodafone Egypt

Timeline

General Manager/ Business Development Manager

Targemli
06.2014 - Current

Qatar Channel Manager- BDM

APTEC Distribution Gulf (Ingram Micro)
04.2011 - 01.2014

Sales Supervisor

EMAK International Academy (Al Kharafi Group)
06.2008 - 01.2011

Senior Account Manager

EMAK International Academy (Al Kharafi Group)
04.2007 - 06.2008

Account Manager

APTEC Egypt
03.2004 - 04.2007

Telesales Executive, Cairo, Egypt

AMICO Tech. Communications
03.2002 - 03.2004

Customer Operations Representative

Vodafone Egypt
05.2001 - 02.2002

Executive Engineer

Premier Petroleum Service
11.1999 - 09.2000

CIW-410/430 - International Web Developer

IBM Training Center

Bachelor's degree - Accounting

Ain Shams University
Mohamed Mahgoub