Mohamed Mansour
Dubai
Summary
- IT Infrastructure Manager IT Management – Infrastructure Solutions Architecture – Data Centre Operation AREAS OF EXPERTISE IT Solutions Architecture IT Projects Management IT Security and Governance IT Risk and Resource Optimization IT Budgeting and Cost Optimization Data Centre Operation/Cloud Environment Mergers/Acquisitions Contracts and Vendors Management Telecom Carrier Services Management
- Technologically advanced and analytical professional with more than 26 years of experience in Oil & Gas and Health Care sectors in various roles with more focus on IT infrastructure, data centre operations and IT security.
- Extensive knowledge of designing, developing, configuring, and implementing enterprise networks in diverse environment.
- Strong record of accomplishment in managing robust infrastructure and IT operations with proven ability to bring the benefits of IT to solve business challenges, while managing costs and risks.
- Recognized for engaging and gaining the trust of key business stakeholders, vendors and third parties for implementing technology standards, processes and initiatives and best practices that align with business strategy.
- Ability to interact effectively with A-level executives and senior business managers.
- Excellent command over written and oral communication.
- Leading geographically dispersed teams and individuals in diverse multinational and multicultural business environment.
- Ability to deliver presentations and convey design and technical strategies to multiple audiences.
Overview
27
27
years of professional experience
Work History
Infrastructure Team Leader
MINISTRY OF HEALTH AND PREVENTION
Dubai
09.2019 - Current
- Managing a high-performing technical team of Network, System and Security Engineers handling the infrastructure operations in MOHAP
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Managing the Infrastructure Operations for 130+ locations, 13,000+ Employees
- Managing MOHAP Data Centre operations (1000+ network devices/servers)
- Led the Infrastructure refreshment project in 130+ locations across UAE for MOHAP
- Led the cisco IPT refreshment project
- Led the cisco Video Conference project
- Led the SD WAN implementation project across MOHAP
- Played a vital role in MOHAP – EHS segregation project
- Drove team to consistently exceed critical Key Performance Indicator (KPI) targets
- Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.
Managing Director/ Founder
MOMENTECHS
Dubai
12.2018 - 09.2019
- Providing infrastructure services including data and voice networking, security services and consultancies
- Provided customers with outstanding service, extending relationships for future business opportunities.
IT Network Manager
WEATHERFORD, OIL& GAS
Dubai
02.2017 - 10.2018
- Eastern Hemisphere
- Accountable for 4 primary Data Centres in Middle East, Africa, Europe, and Asia and over 100 small to mid-sized server rooms in 60 countries
- Responsible for a Communication and network infrastructure budget of over $6 Million
- Led high performing geographically dispersed technical team of Network Engineers, Field Engineers and Country IT Managers in a diverse multinational and multicultural business environment
- Led the Data Centre relocation efforts in UAE, South Africa, Australia, Singapore, and UK
- Responsible for the direction and management of Network Services functional areas within the IT organization overseeing personnel, processes and tasks in the Network services related disciplines
- Developing and maintaining design documentation, maintaining equipment inventories, implementing network infrastructures and supporting/troubleshooting network related problems
- Led performance reviews and tailored employee feedback to facilitate professional development.
IT Network Manager
WEATHERFORD, OIL& GAS
Dubai
03.2016 - 02.2017
- Performed regular reviews of systems and generated reports on efficiencies and improvement areas
- Managed technical changes to ensure that all network infrastructure changes are implemented in a formal and controlled manner and the appropriate levels of communications are taken when implementing change, in accordance with change management policies and procedures
- Reviewed and replaced incumbent corporate data and voice network services provider in Sub Sahara and Africa resulting in significant service improvement and annual cost saving of $3 Million
- Developed and implemented standard operating procedures, established key processes that ensure reliable and efficient technical services across the organization.
IT Network Team Lead
WEATHERFORD, OIL& GAS
Dubai
03.2014 - 03.2016
- East& North Africa
- Planned and managed the data centre relocation for Middle East and North Africa
- Implemented Cisco and Aruba wireless Mobility infrastructure in 100+ locations in Middle East and Africa
- Led the cisco ip telephony (CIPT) upgrade in Middle East and Africa (22 countries)
- Design and implemented VSAT communication network for 40+ Rigs in MENA Region
- Developed detailed design and implementation plans for new network infrastructure requirements for the region.
IT Network Analyst V – Middle East& North Africa
WEATHERFORD (OIL& GAS) - Cairo, Egypt
Cairo
06.2006 - 03.2014
- Responsible for complex engineering and/or analytical tasks and activities associated with one or more technical areas within the Network Data/ and voice infrastructure function such as, but not limited to, network design, engineering, implementation, or operations/user support
- Developed detailed design and implementation plans for new network infrastructure requirements for the region
- Guaranteed adherence to deadline and budget requirements.
Country IT Lead
WEATHERFORD, OIL& GAS
Cairo
12.1998 - 06.2006
- Provided recommendations for new or enhanced systems, upgrades, and modifications
- Conducted assessment on new platforms to confirm technology solutions leveraged cutting-edge integration capabilities
- Reviewed business and functional requirement documents and designed technical design documents
- Maintained up-to-date knowledge of current technology technical developments
- Evaluated and balanced requirements of multiple departments to identify solutions
- Managed IT operations team and support related activities with focus on delivering service excellence and lead the development of the strategic IT plan
- Execution of IT projects: (preparing request for proposal, technical evaluation, installation, implementation, and commissioning).
Network Engineer
MICROSYSTEMS
Cairo
08.1996 - 12.1998
- Responsible for network, installation, and maintenance of LAN/WAN networks; and the installation of Microsoft NT and Novell NetWare servers and clients
- Performed migration and upgrades of different networks operating systems platforms
- Prepared complex reports to present during client meetings.
Education
Bachelor of Science - Physics
Cairo University
Accomplishments
- CCNP Data Centre, CCNP Voice
- CCNP Routing& Switching
- CCNA Wireless, CCNA Security, Amazon Web Services (AWS)
- Essentials 1: Firewall Installation, Configuration, and Management (PAN-EDU-201)
- Project Management Professional (PMP), ITIL V3
- Management Development Programme
- Supervisory Development Program (Supervisory skills and people’s management)
- Finance Essentials for Non-Financial Managers
- Total Quality Management System Awareness (TQM)
- ISO 9000:2000 Series Auditor/ Lead Auditor
- Skills training for enterprise excellence (EEP)
Languages
Timeline
Infrastructure Team Leader
MINISTRY OF HEALTH AND PREVENTION
09.2019 - Current
Managing Director/ Founder
MOMENTECHS
12.2018 - 09.2019
IT Network Manager
WEATHERFORD, OIL& GAS
02.2017 - 10.2018
IT Network Manager
WEATHERFORD, OIL& GAS
03.2016 - 02.2017
IT Network Team Lead
WEATHERFORD, OIL& GAS
03.2014 - 03.2016
IT Network Analyst V – Middle East& North Africa
WEATHERFORD (OIL& GAS) - Cairo, Egypt
06.2006 - 03.2014
Country IT Lead
WEATHERFORD, OIL& GAS
12.1998 - 06.2006
Network Engineer
MICROSYSTEMS
08.1996 - 12.1998
Bachelor of Science - Physics
Cairo University
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