Mohamed Maraicar
Rashidiya, Dubai,UAE
Summary
Dedicated Customer Service Executive highly effective in undertaking Sales and Operational management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Customer Service Executive - FMCG
Alphamed General Trading LLC, AKI Group
Dubai, UAE
05.2021 - Current
- Drove team engagement to achieve aggressive company targets
- Efficiently and effectively identified and solved all problems that impacted direction of business
- Processed high volume of LPOs daily
- Analyzing market returns and return material authorization for sale strategies
- Introduced new methods, practices, and systems to reduce turnaround time
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations
- Developed operational processes to help organizations adapt to market change
Jr. Procurement Engineer
Wabco India Ltd.
Chennai, India
06.2019 - 11.2020
- Receive technical specifications of materials, equipment and operating supplies from project substantive offices and re-characterize them in detail in accordance with common technical standards and code each item to make supply process easier
- Solicit price quotations from suppliers, make a database for materials, equipment and operating supplies prices and update it regularly to be referenced when necessary
- Make monthly and weekly reports about work done to avoid delays on purchase orders
- Negotiate contracts, improve prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and procurement best practice tools and methods.
Procurement Engineer Trainee
EMERSON - Asco Numatics
Chennai
08.2017 - 06.2019
- Identification of all requirements in requisition for purchase issued by Engineering Design Department
- Maintain the BOQ with updates from suppliers until after awarding the contract
- Receiving the price quotations (competitive quotes) and preparing schedule of comparison
- Reiterate with design engineers and suppliers for finalization of quantity and quality
- Establish delivery terms, time, and stages of inspection for the supply with Project Management Team
- Negotiate the best payment terms and contract conditions, maintaining high level of integrity
- Issuance of Purchase order
- Report on budget versus Actual performance on project-wise basis.
Education
Bachelor of Engineering - Mechanical Engg.
Mahendra College of Engineering
Salem, India 07.2013 - 05.2017
Skills
- Microsoft Excel database management
- Customer services
- Executive support
- Sales data analysis
- Record maintenance
- Sales support
- Knowledge of ERP
Languages
English
Advanced
Tamil
Native
Hindi
Elementary
Timeline
Customer Service Executive - FMCG
Alphamed General Trading LLC, AKI Group
05.2021 - Current
Jr. Procurement Engineer
Wabco India Ltd.
06.2019 - 11.2020
Procurement Engineer Trainee
EMERSON - Asco Numatics
08.2017 - 06.2019
Bachelor of Engineering - Mechanical Engg.
Mahendra College of Engineering
07.2013 - 05.2017
References
References available upon request.
References
References available upon request.