Summary
Overview
Work History
Education
Skills
LANGUAGE
Disclaimer
Timeline
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Mohamed Minran

Mohamed Minran

Dubai

Summary


A hospitality professional equipped with comprehensive experience in specialty coffee preparation and cafe management. Known for enhancing customer satisfaction through meticulous attention to service and product quality. Effective in fostering team collaboration and driving operational improvements to adapt to evolving business needs. Skilled in crafting unique beverage recipes and managing supply chains.

Overview

8
8
years of professional experience

Work History

Head Barista & Supervisor

Blue Wolf Cafe
09.2024 - Current
  • Supervising daily café operations, managing the barista team, and ensuring smooth workflow.
  • Conducting barista training sessions covering brewing techniques, customer service, and quality control
  • Managing supplier communications, stock ordering, and inventory control.
  • Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
  • Actively involved in all aspects of café operations, ensuring efficiency, speed, and quality in service delivery.

Senior Barista

MOKHA 1450 UAE
01.2021 - Current
  • Updated job knowledge by reading coffee trade publications and participating in educational opportunities.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of cafe equipment.
  • Trained new team members with positive reinforcement and respectful, motivational coaching.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Built strong relationship with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Created speciality drinks according to exact customer requests and preferences.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.

Head Barista

Donna Carmela (Italian restaurant) Dubai, UAE
11.2019 - 01.2021
  • Prepare espresso shots, speciality espresso drinks, and French press, pour over, and drip coffee.
  • Trained 10+ new baristas in workflow procedures, espresso and coffee brewing equipment, and drink preparation.
  • Operate both manual and semi-automatic espresso machines, as well as commercial coffee brewers.
  • Memorize drink orders and preferences for regular customers to build rapport and increase brand loyalty.

Barista

Beyalah Café, Sharjah, UAE
01.2018 - 11.2019
  • Prepare or serve hot or cold beverages, such as coffee, espresso drink, blended coffee or teas.
  • Take customer orders and convey them to other employees for preparation. Clean service or seating areas.
  • Order, receive or stock supplies or retail product.
  • Receive and process customer payments.
  • Describe menu items to customers or suggest products that might appeal to them.

Education

Basic in Computer -

General Certificate of Education Ordinary Level - undefined

01.2013

Skills

  • Knowledge of coffee
  • Fast learner
  • Communication skills
  • Ability to work in a team
  • Leadership skills
  • Customer service
  • Friendly and outgoing attitude
  • Barista mentoring
  • Food safety compliance
  • Latte art mastery
  • Specialty drink preparation

LANGUAGE

English - Professional
Sinhal - Professional
Hindi
Arabic

Disclaimer

I do hereby certify that the above given particulars are true and correct to the best of my knowledge.

Timeline

Head Barista & Supervisor

Blue Wolf Cafe
09.2024 - Current

Senior Barista

MOKHA 1450 UAE
01.2021 - Current

Head Barista

Donna Carmela (Italian restaurant) Dubai, UAE
11.2019 - 01.2021

Barista

Beyalah Café, Sharjah, UAE
01.2018 - 11.2019

General Certificate of Education Ordinary Level - undefined

Basic in Computer -

Mohamed Minran