Accomplished HR professional with expertise in healthcare human resources, compliance, and information security. Demonstrates proficiency in talent acquisition, employee retention strategies, and workforce planning & analytics. Skilled in regulatory expertise and HR technology systems, with a focus on leadership & development and HR business partnering. Committed to enhancing organizational efficiency through strategic onboarding/offboarding processes and innovative employee engagement initiatives.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Talent Acquisition Lead
Al Rasikhoon Real Estate Developer
Ajman, UAE
06.2024 - 05.2025
Heading the department and leading the establishment of the HR department, while driving culture change initiatives and enhancing employee relations
Initiating change management efforts, including HRIS implementation, policy formulation, and process streamlining to optimize organizational effectiveness
Lead end-to-end recruitment, utilizing in-house resources to identify and onboard top talent, enhancing team competence and saving on external hiring costs.
Successfully drafted and implemented company HR policy compliant with UAE labor laws, mitigating legal risks.
Conducted over 300 interviews monthly, ensuring candidates met technical qualifications, cultural fit, and healthcare compliance requirements.
Regularly reviewed and updated HR policies to ensure they are fair, transparent, and aligned with legal requirements, improving compliance and trust among employees.
Developed and executed a robust performance management system that includes regular feedback loops, quarterly performance reviews, and goal-setting sessions, resulting in a 20% increase in overall employee performance.
Optimized the annual performance appraisal process by introducing a more transparent and objective evaluation framework, leading to increased employee satisfaction and alignment with organizational goals.
Created and implemented an employee recognition program that rewards outstanding performance, fostering a culture of appreciation, and boosting morale across the organization.
Introduced wellness programs focused on physical and mental health, increasing employee participation, and contributing to a healthier, more engaged workforce.
Effectively managed salary processing, by collecting data from multiple locations, managing post salary-related queries, & ensuring WPS compliance with MOHRE by consistently achieving the required salary transfer ratios.
Managed employee relations issues, facilitating open communication and fostering positive workplace environments.
Coordinated interview schedules for both candidates and hiring managers to streamline the selection process.
Culture and Performance Adviser
Aspen Medical MENA and Abu Dhabi
Abu Dhabi, UAE
01.2024 - 06.2024
Company Overview: MENA and Abu Dhabi
Lead HR operations for a healthcare workforce of 4,200+ employees, ensuring compliance with DOH, MOHRE, and ISO standards.
Managed end-to-end onboarding and credentialing processes for clinical staff, streamlining onboarding and licensing timelines.
Presided comprehensive HR policy reviews and audits to ensure full compliance with healthcare standards and regulatory requirements, including DOH, MOHRE, ISO, and ADHICS frameworks.
Spearheaded policy and procedure drafting and revisions, audit preparations, resulting in successful inspections by healthcare authorities with 98.5% rating across six (6) Primary Healthcare Clinics.
Partnered with department leaders and stakeholders to design a performance management system tailored to a healthcare workforce, resulting in improved accountability and measurable outcomes.
Introduced the development of healthcare-specific employee engagement programs, boosting team morale and productivity by 30% during high-pressure periods such as the COVID-19 pandemic.
Conducted thorough background checks, professional credentialing, and verification processes for new hires, ensuring full compliance with regulatory requirements.
Conducted regular workforce sentiment analysis via surveys and feedback sessions, using insights to refine HR policies and improve employee satisfaction.
Human Resource Executive
NMC Royal Hospital
Sharjah, UAE
02.2022 - 01.2024
Oversaw HR and operational functions for a team of 2,000+, focusing on healthcare staffing, housekeeping, attendants and client engagement.
Designed and implemented organizational culture transformation strategies, fostering a collaborative and employee-centered work environment across the business.
Facilitated recruitment campaigns targeting healthcare professionals, securing a steady pipeline of skilled candidates.
Developed and led employee performance management frameworks, integrating KPIs that aligned employee roles with organizational goals and client expectations.
Developed tailored HR solutions to meet healthcare client needs, enhancing satisfaction and contract issuance and renewals.
Delivered comprehensive onboarding programs tailored to various healthcare roles, ensuring smooth integration of new hires into the workplace and boosting retention rates by 10%.
Eased out HR and operations by implementing automated systems for payroll, attendance tracking, and employee data management, improving accuracy and saving 15% in administrative costs annually.
Human Resource and Recruitment Specialist
Bin Khadia Real Estate
Dubai, UAE
01.2021 - 02.2022
Managed full-cycle recruitment for 1,500 employees, with a strong focus on blue- and white-collar roles.
Collaborated with department heads to ensure alignment of hires with organizational needs and culture.
Organized an English mandatory assessment for client facing roles achieving 100% satisfactory rate.
Developed and maintained detailed recruitment metrics, including applicant conversion rates, time-to-fill, and cost-per-hire, presenting insights to senior management for strategic decision-making.
Lead onboarding and training programs, focusing on KPI management and compliance with healthcare labor regulations.
Lead workforce planning initiatives to anticipate staffing needs, create talent pipelines, and ensure the organization remains agile in addressing growth opportunities and healthcare demands.
Suggested additional income generating business proposals which results in 97% turnover.
Hired employees and initiated new hire paperwork process.
Human Resource and Recruitment Officer
Tasheel
Dubai, UAE
03.2020 - 01.2021
Managed full-cycle recruitment for a workforce of 250+ employees across the industries, with a strong focus on sourcing, hiring, and onboarding corporate professionals.
Developed and implemented corporate recruitment strategies, aligning talent acquisition with organizational objectives to fill critical roles in record time.
Collaborated with department heads and C-level executives to forecast workforce needs, design role-specific job descriptions, and ensure hiring aligned with company culture and long-term goals.
Designed and led onboarding programs that streamlined integration for new hires, reducing turnover during the first 60 days by 45% and improving new hire productivity.
Oversaw compliance with UAE labor laws, ensuring all HR processes (recruitment, onboarding, appraisals, and offboarding) adhered to MOHRE and UAE regulations.
Developed and executed employee retention strategies, including mentorship programs, employee recognition initiatives, and career pathing, increasing overall retention by 15%.
Corporate Legal Assistant
Khalid El-Mehari Legal Service
Dubai
08.2019 - 02.2020
Reviewed evidence and prepared advice to maximize case success.
Case Registration on the Dubai Court website.
Make and Follow up Reports in the police station.
Execute all administrative paperwork in Dubai Court, Follow up Sentence enforcement.
Reviewed legal documents for accuracy and compliance.
Handled all telephone calls, meeting plans and conference organization requirements.
Collected data to prepare and draft settlement packages for clients.
Interviewed clients to obtain information relevant to cases.
Education
Bachelor of Laws -
AL Azahr University
Egypt
Business Administration - undefined
Port Side Centre
Course ICDL-V5 - undefined
Port Side Centre
Skills
Healthcare Human Resource (HR)
Compliance
Healthcare Information and Cyber Security
Talent Acquisition
Employee Retention Strategies
EMR systems
Systems, Applications and Products in Data Processing (SAP)
Document Masters System
Workforce Planning & Analytics
Key Performance Indicator (KPI) development
Cost optimization
Regulatory Expertise
UAE labor law
Employee settlements
Credentialing
Ministry of Health (MOH) Licensing
Ministry of Human Resources & Emiratization (MOHRE) Audits
Standard (ADHICS)
Onboarding/Offboarding
HR Technology Systems
Oracle HCM
Human Resource Management System
Electronic Medical Records (DMS)
Leadership & Development
Training
Coaching
Mentoring programs
HR Business Partnering
Training
Zero Government Bureaucracy, ICA, UAE, 06/2024
Updates on UAE Labour Law, MOHRE, UAE, 06/2023
Languages
Arabic
Native
English
Fluent
Spanish
Intermediate
Core Competencies
Healthcare Human Recourse (HR) Compliance: Department Of Health (DOH),Dubai Health Authority (DHA),Ministry of health(MOH),Ministry of Human Recourse& Emiratization(MOHRE)Audits.
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