MOHAMED MOUSTAFA
Housekeeping/ Bell Boy
Dubai
Summary
Hotel Housekeeping/ bell boy employee looking to learn new experience into a new managerial role in your hotel. Proven management and training skills, deep familiarity with all cleaning materials and tools, fluent Arbic speaker basic english speaker , and a strong work ethic make me an ideal candidate. I’m a worker you can trust to achieve your goals at Home Sweet Hotel.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Bell Boy
El Haram Hotel
Alexandria
10.2018 - 12.2018
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Notified front desk manager of any guest issues in need of additional attention.
- Escorted guests to and from rooms and assisted with baggage.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Delivered newspapers, mail, packages, faxes and check-out invoices to guest rooms.
- Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
- Exceeded goals through effective task prioritization and great work ethic.
Housekeeping Attendant
Tolip Hotel Alexander
Alexandria
02.2018 - 07.2018
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Placed orders for new inventory to guarantee availability of adequate cleaning supplies.
Education
Bachelor of Science - Management Information Systems
H.I.T.H.C University- Egypt- Alexandria
Egypt 09.2011 - 07.2015
Skills
Safety policies and procedures
Hotel signage
Laundry pickup
Team Building
Planning and Coordination
Decision-Making
Flexible and Adaptable
Attention to Detail
Teamwork and Collaboration
Marketing
Timeline
Bell Boy
El Haram Hotel
10.2018 - 12.2018
Housekeeping Attendant
Tolip Hotel Alexander
02.2018 - 07.2018
Bachelor of Science - Management Information Systems
H.I.T.H.C University- Egypt- Alexandria
09.2011 - 07.2015