Mohamed Mussabah Alebri
Abu Dhabi,UAE
Summary
Accomplished Mechanical Engineer with extensive expertise in renewable energy technologies and hydraulic system design. Demonstrates strong analytical-thinking, problem-solving abilities, and systems integration skills. Proficient in Microsoft Office Suite and technical communication, with a customer-focused approach and excellence in customer service. Adept at conflict resolution, interpersonal communication, and collaboration talent. Career goal includes advancing sustainable energy solutions through innovative engineering practices.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Customer service representative
ALRUWAD TAWJEEH ( Tasheel )
Abu Dhabi
06.2023 - Current
- Make all transactions for customers :
- Activate new smart card for Owner/PRO
- Add Electronic PRO
- Update Establishment Information
Company Fines - Submit Renew Labour Card Application
- Submit New Electronic Work Permit
- Mission Electronic Work Permit Application
- Immigration typing
Typing New Job Offer Letter - New Electronic Work Permit
- Renew Electronic Work Permit
- Pre-Approval for Work Permit
- Electronic Work Permit / Pre Approval for Work Permit Fines
Customer service representative
Emirates International Center For Domestic Worker
Abu Dhabi
02.2022 - 06.2023
- Used Tad beer and Immigration system
- Recruitment Services
- Open a file for the customer
- Extraction, renewal and cancellation of work permits and contracts
- Report interruption and withdraw the report
Sponsorship Transfer Service - Completion of all official work related to completing domestic labor documents (medical examination, health insurance, ID card, entry visa and residence confirmation)
- Handled in-person, email and mailed correspondence.
- Maintained excellent working relations with numerous external clients
CUSTOMER service
taw-seel
ABU DHABI
10.2019 - 02.2022
- TASHEEL , TADBEER AND IMMGRATION SYSTEM
CUSTOMER SERVICE
MISHRY COMPANY
ABU DHABI
08.2019 - 10.2019
- Ensured excellent customer service for member satisfaction.
- Provided customer service, resolved queries regarding prices.
- Improving customer service satisfaction.
- Answered phone calls for improved customer service.
- Compiled client information to improve customer service.
- Provided customer service, enhancing client satisfaction.
Trainee as an operator
Barakah Nuclear Power Plant (Nawah)
ABU DHBAI
08.2017 - 03.2018
- I was a trainee in Barakah Nuclear Power Plant and Train as operator
Education
HIGH SCHOOL - AUTOMATION (ELECTRICAL SECTION)
INSITITUTE OF APPLIED TECHNOLOGY
Abu Dhabi 01.2012 - 01.2013
Electrical diploma - Electrical
Abu Dhabi Polytechnic
Abu DhabiSkills
- Computer proficiency
- Communication skills
- Collaboration talent
- Problem-solving abilities
- Systems integration
- Analytical-thinking
- Energy systems understanding
- Conflict Resolution
- Renewable energy technologies
- Hydraulic system design
- Microsoft Office Suite
- Technical communication
- Customer service orientation
- Customer-Focused approach
- Interpersonal communication
- Analytical
- Customer service excellence
- Mechanical Engineering
Certification
IC3, 2005, 05/07/12
Custom
- Travelling
- Computing
- Swimming
- Solving puzzles
Languages
English
Proficient (C2)
Arabic
Fluent
Timeline
Customer service representative
ALRUWAD TAWJEEH ( Tasheel )
06.2023 - Current
Customer service representative
Emirates International Center For Domestic Worker
02.2022 - 06.2023
CUSTOMER service
taw-seel
10.2019 - 02.2022
CUSTOMER SERVICE
MISHRY COMPANY
08.2019 - 10.2019
Trainee as an operator
Barakah Nuclear Power Plant (Nawah)
08.2017 - 03.2018
HIGH SCHOOL - AUTOMATION (ELECTRICAL SECTION)
INSITITUTE OF APPLIED TECHNOLOGY
01.2012 - 01.2013
IC3, 2005, 05/07/12
Electrical diploma - Electrical
Abu Dhabi Polytechnic
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