Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MOHAMED RAHIZ

MOHAMED RAHIZ

Dubai

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Assistant

Spinneys
01.2021 - Current
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls to answer questions about products and services.
  • Collaborated with other departments to guarantee customer satisfaction.

Sales Executive

Arvind lifestyle brands limited(Landmark group)
11.2018 - 12.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.

Graphic Designer Intern

VRV embassy
03.2018 - 11.2018
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Completed final touches for projects such as images sizes and font selection.

Education

High School Diploma -

Dream Zone
Mangalore India
2018

Skills

  • Rewards Tracking
  • Information Updates
  • Trained in Salesforce
  • Sales and Upselling
  • Employee Relationships
  • Product Knowledge

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)

Timeline

Customer Service Assistant

Spinneys
01.2021 - Current

Sales Executive

Arvind lifestyle brands limited(Landmark group)
11.2018 - 12.2020

Graphic Designer Intern

VRV embassy
03.2018 - 11.2018

High School Diploma -

Dream Zone

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MOHAMED RAHIZ