Smoothly direct employees carrying out operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
4
4
Languages
Work History
Senior Production Support Analyst (SS Green Belt)
Falcon Technologies International LLC
09.2005 - Current
Provided technical support for troubleshooting analytics and reporting issues.
Analyzed data to identify root causes of problems and recommend corrective actions.
Created dashboards to monitor and track key performance indicators.
Developed customized reports, summarizing and presenting data in visually appealing format.
Created data models to support decision-making processes.
Developed and implemented data governance policies and procedures (SOP)
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Worked closely with Technical, development and requirements team members to analyze, investigate and resolve common issues.
Reduced processing time by analyzing job schedules and implementing appropriate modifications.
Identified root causes of recurring problems to implement effective solutions.
Researched and recommended scheduling enhancements to improve system performance.
Collaborated with upper management to drive strategy and implement new processes.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Analyzed applications and recommended necessary upgrades and patches.
Commissioning Engineer
ELL ESS engineering ltd
04.2004 - 09.2005
Managed escalations from direct reports during testing and commissioning phase of project
Verified resolution of differences in actual versus expected results and addressed development adjustments to plans
Provided device testing for monitoring progress, and recording defects
Produced precise technical specifications and data sheets
Interacted with state and local agencies concerning compliance with codes and regulations
Drafted and reviewed construction schedules, environmental impact studies and project designs.