Mohamed Saad
Dubai
Summary
Operations Specialist (EV) at Moove with a background in engineering and certifications in auto maintenance, logistics, and transportation. Demonstrated expertise in delivering efficient solutions for charging infrastructure and fleet operations. Over four years of experience in the mobility industry, working with various vehicle types and technologies, including motorbikes, electric vehicles, luxury limousines, buses, and vans. Core competencies include site inspections, installation management, establishment of operational procedures, maintenance and repair oversight, analysis of performance and usage data, creation of onboarding materials, and provision of technical support for the charging network and Moove charge app. Passionate about sustainability and innovation, dedicated to maximizing fleet uptime and customer satisfaction. Drive EV charging station strategies and implement cost-effective maintenance solutions to contribute to the growth and success of Moove and its mission to democratize access to vehicle ownership and empower mobility entrepreneurs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager (EV)
Moove
2023.02 - Current
- Conduct site inspections and manage installations at charging locations
- Facilitate communication and coordination with contractors, suppliers, and relevant authorities to deploy chargers in the future
- Establish operational procedures to maximize efficiency and effectiveness in the charging infrastructure
- Ensure the maintenance and repair of charging stations, guaranteeing their accessibility and dependability
- Analyze charging network performance and usage data to minimize downtime by identifying and addressing operational issues
- Create onboarding materials for customers on using the charging network and Moove charge app
- Provide first-level technical support for charging point troubleshooting
- Provide exceptional customer support to ensure high availability of chargers and swift resolution of customer issues
- Collaborate with local procurement and finance teams for payment-related needs.
- Developed and updated tracking spreadsheets using G-Suite
Fleet Specialist
Moove
2022.02 - 2023.03
- Set up of UAE operations, including the manpower forecasts, training, OKRs, KPIs, vehicles and equipment
- End to end sourcing, purchasing, commercial negotiation, contract management, performance management, operational delivery and accountability for a mixed fleet vehicles including motorbikes, electric vehicles, luxury limousines, busses and vans including Audi, Tesla, VMoto, Toyota and Bajaj vehicles
- Full responsibility of vehicle servicing, engineering, inventory management, maintenance & repair, handling escalations and managing conflict resolutions with the customers, ensuring compliance within governmental and regulatory requirements
- Drove EV charging stations strategy, vehicle depots and battery swap solutions
- Built CAPEX and OPEX budget for city and ensured delivery to budget through efficient management of maintenance contracts, blanket purchase agreements, warranties and deliveries
- Brought in digital and data solutions (telematics, maintenance management systems, business analytics, inventory control) across the fleet to optimise cost effective maintenance, operation and asset serviceability and reduce downtime and human error
- Sourced, built, managed, measured and maintained relationships with internal and external stakeholders to ensure that uptime of fleet is maximised
- Authorised maintenance to ensure that appropriate work is being done on the fleet at the optimised costs, with emphasis on predictive and preventative maintenance and safety.
Assistant Operations Manager
KIWIride
2019.10 - 2021.10
- Managing daily operation and administration of the division
- Plan and oversee management of the fleet
- Implement new fleet strategy in line with customer expectations and balancing this to fleet purchase
- Ensure that KPIs in respect of fleet utilization and average daily revenue is achieved and exceeded
- Define and implement short term and long-term objectives of the division
- Oversee and control all daily operations, policy implementation, advertising/promotions and strategic direction
- Set and administer budgets; initiate cost control and set sales rates to competitive optimum levels to ensure profitability
- Monitor the approved budget against actual income and expenditure, report any variances or issues
- Finding new opportunities and converting the same into business
- Accountable for all client proposals, contracts and any further documentation, following the company's procedures and process
- Implementing fleet policy & procedures including vehicle assignment, personal use, replacement policy, accident reporting process and other procedure.
Fleet Manager / Head of Operations
Gazzale General Contracting
2014.01 - 2019.08
- Administered activities related to vehicle transportation (buses, cars and pickups)
- Handled staff (supervisors, foreman and storekeepers)
- Accountable for: Making fuel consumption, parts inventory & petty cash expenditure
- Issuing the staff salaries, vacations, recruitments and other staff related issues
- Generated invoices, counting the profits and reducing the expenses.
Fist Lieutenant
Egyptian Armed Forces
2012.04 - 2014.04
- I was responsible for the worldwide movement of units, personnel, equipment, and supplies in peace and war
- Provide transportation capabilities that are essential for a CONUS-based power projection Army in support of the national military strategy and the physical capabilities necessary to affect agile manoeuvre and movement of forces and materiel at tactical, operational, and strategic levels.
Education
Bachelor's degree - Mechanic Engineering
Cairo University
Cairo09.2012
Skills
- Operations Administration
- Analytical Skills
- Problem Solving
- Cross-functional Communication
- Relationship Building
- Capital Expenditures
- Business Planning
- Logistics Management
- Program Evaluation
- Resource Planning and Scheduling
- Project Management
- Fleet Management
- Risk Mitigation
- Operational Efficiency
- Planning and Coordination
Certification
- Engineer - Cairo University
- Auto Maintenance and Light Repair Certification Test (G1) (AMLR-G1) - BMW CLUB EGYPT
- Certified in Logistics, Transportation and Distribution (CLTD) - Ministry Of Transport - Egypt
Accomplishments
- Super Chargers for EV
10 Superchargers (KEMPOWER, EV Box)
- Led the development and implementation of new supercharger network for electric vehicles, which resulted in running Moove’s 200 Tesla Vehicles operationally
- Collaborated with cross-functional teams to design and build the network, including electrical engineers, logistics experts, and customer service representatives.
- Conducted market research and analysis to identify key locations for the charger stations and worked with local government agencies to secure permits and approvals.
- Developed and managed a budget of $500,000 and ensured the project was completed on time and within budget.
- Created marketing materials and worked with the marketing team to promote the new network to customers."
Timeline
Operations Manager (EV)
Moove
2023.02 - Current
Fleet Specialist
Moove
2022.02 - 2023.03
Assistant Operations Manager
KIWIride
2019.10 - 2021.10
Fleet Manager / Head of Operations
Gazzale General Contracting
2014.01 - 2019.08
Fist Lieutenant
Egyptian Armed Forces
2012.04 - 2014.04
Bachelor's degree - Mechanic Engineering
Cairo University
- Engineer - Cairo University
- Auto Maintenance and Light Repair Certification Test (G1) (AMLR-G1) - BMW CLUB EGYPT
- Certified in Logistics, Transportation and Distribution (CLTD) - Ministry Of Transport - Egypt
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