Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
Personal Information
Custom
Timeline
Generic
MOHAMED SALMAN SABU

MOHAMED SALMAN SABU

ABU DHABI,UAE

Summary

Dynamic professional specializing in customer service and strategic management. Demonstrated success in B2B sales and account management, leveraging Salesforce and business intelligence tools. Proficient in project management software to enhance sales processes and promote teamwork. Committed to utilizing sales expertise to accelerate business growth and innovation.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Business development executive

LULU INTERNATIONAL EXCHANGE
Abu Dhabi, UAE
10.2024 - Current
  • Identified potential clients for business expansion opportunities.
  • Drove process improvements enhancing team productivity and efficiency.
  • Streamlined communications internally and externally, improving overall workflow processes.
  • Led cross-functional teams to deliver on key business initiatives.
  • Worked collaboratively with marketing department to create impactful promotional materials for client pitches.
  • Analyzed competitor activities providing insights into market dynamics and positioning strategies.
  • Developed new business relationships by networking with industry professionals.
  • Trained junior staff members on essential sales techniques, boosting overall team performance.
  • Trained new staff to efficiently manage sales pipeline.
  • Updated business plans to reflect emerging trends and projections.

Assistant branch supervisor

LULU INTERNATIONAL EXCHANGE LLC
Abu Dhabi
11.2018 - 10.2024

Communicating with clients to understand their needs and offer solutions to their problems.

  • Creating positive, long-lasting relationships with current and potential clients.
  • Having in-depth knowledge of business products and introducing value-added services to satisfy customer needs.
  • Adoption and innovation of solutions to enhance business growth.
  • Researching on current business trends and identifying new opportunities.
  • Attracting new clients by innovating and overseeing sales process for business.
  • Working with senior team members to identify and manage company risk that might prevent growth.
  • Identifying and researching opportunities that come up in new and existing markets.
  • Attended customers inquiries on foreign exchange rate, remittances, bill payments, credit card payment, promotions, and other services.
  • Be available to open and close branch.
  • Receive foreign currency from authorized person.
  • Purchase and sell foreign currency.
  • Complying with AML policy and procedure.

Public Relation Officer

OSCARS TRAVELS
Ras Khaimah
01.2018 - 10.2018
  • Develop PR campaigns and media relations strategies!
  • Collaborate with internal teams (e.g., marketing) and maintain open communication with senior management.
  • Edit and update promotional material and publications (brochures, videos, social media posts etc.)
  • Seek opportunities for partnerships, sponsorships, and advertising.
  • Provide a high level of customer service to each person by engaging customers and using active listening and effective interpersonal skills.

Education

Bachelor of Science - Business Administration

Brilliance College
01.2015 - 01.2018

Higher Secondary - undefined

New Indian School
01.2013 - 01.2015

Skills

  • Excellent customer service skills
  • Expert knowledge of company and relevant market
  • Management experience
  • Analytical thinking
  • Strategic thinking
  • Excellent communication skills
  • Interpersonal skills
  • Ability to obtain and process information
  • Effective listener
  • Efficient networking
  • Familiarity with b2b sales
  • Sales acumen
  • Project management software familiarity
  • Salesforce automation tools
  • Sales funnel management
  • Business intelligence tools
  • Collaborative leadership
  • Salesforce
  • Account management
  • Product development
  • Windows (DOS, 98, 2000, XP, VISTA, 7, 8)
  • Microsoft Office (MS Word, MS Excel & Power Point)
  • HTML
  • C

Certification

  • AML/CFT - UAE
  • Targeted Financial Sanctions (TFS) - UAE
  • Information Security Awareness - UAE
  • Customer Service Excellence
  • Fraud Awareness
  • Practicing Whistleblowing

Languages

English
Fluent
Arabic
Elementary
Hindi
Fluent
Malayalam
Native
Tamil
Intermediate

Affiliations

  • Driving
  • Movies
  • Football

Personal Information

  • Age: 27
  • Date of birth: 09/06/96
  • Nationality: Indian
  • Marital status: Married
  • Religion: Islam
  • Visa status: Employment Visa

Custom

  • AML (Anti Money Laundering) training.
  • Western Union Training.
  • Time Management Training.
  • Staff training.

Timeline

Business development executive

LULU INTERNATIONAL EXCHANGE
10.2024 - Current

Assistant branch supervisor

LULU INTERNATIONAL EXCHANGE LLC
11.2018 - 10.2024

Public Relation Officer

OSCARS TRAVELS
01.2018 - 10.2018

Bachelor of Science - Business Administration

Brilliance College
01.2015 - 01.2018

Higher Secondary - undefined

New Indian School
01.2013 - 01.2015
MOHAMED SALMAN SABU