MOHAMED SAMI ABDEL HAFIZ ALI ABDELHAFIZ
Dubai
Summary
Dedicated professional with expertise in team supervision and shift leadership, staff training and performance support, and coffee quality control and calibration. Proven track record in inventory monitoring and stock control, ensuring seamless operations. Committed to delivering customer service excellence, aiming to enhance operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work history
Senior Barista
Somewhere Café
Dubai Mall
2023.01 - 2026.03
- Lead daily bar operations during peak hours in a high-volume environment.
- Supervise junior baristas and ensure workflow efficiency.
- Conduct daily espresso calibration and monitor beverage quality standards.
- Train new staff on coffee preparation and hygiene standards.
- Monitor stock levels and coordinate replenishment.
- Awarded Employee of the Month for performance excellence.
Barista
Lavazza Café
2018.01 - 2023.01
- Prepared espresso-based beverages, Turkish coffee, and specialty drinks.
- Maintained hygiene compliance and clean workstations.
- Assisted with onboarding and training new staff.
- Delivered consistent customer satisfaction.
Education
Diploma - Tourism and Hotels
Skills
- Team Supervision & Shift Leadership
- Staff Training & Performance Support
- Coffee Quality Control & Calibration
- Inventory Monitoring & Stock Control
- Customer Service Excellence
Languages
Arabic – Native
English – Professional Working Proficiency
Timeline
Senior Barista
Somewhere Café
2023.01 - 2026.03
Barista
Lavazza Café
2018.01 - 2023.01