Experienced Sales Consultant with a demonstrated history of working in the information services industry. Skilled in Negotiation, Sales, Management, Account Management, and Direct Sales. Strong sales professional with a Bachelor's degree focused in Management Information Systems, General from Modern academy.
Hi, I’m
Mohamed Samir
Officer, Outbound Business
Abu Dhabi
Summary
Overview
18
years of professional experience
4
years of post-secondary education
4
Certifications
Work History
Daman Health Insurance CompanyAbu Dhabi
Outbound Sales Officer
09.2023 - Current
Job overview
- Conducted detailed research on various plans to provide informed recommendations based on clients'' specific healthcare requirements.
- Contributed significantly toward increasing referral business by cultivating strong relationships built upon trust, professionalism, and expert guidance for each client served.
- Managed a high volume caseload while maintaining exceptional attention to detail and responsiveness to client inquiries throughout the consultation process.
- Played a key role in continuous improvement initiatives within the consulting firm, resulting in streamlined processes and enhanced efficiency companywide.
- Established trusted relationships with medical professionals and facilities to better serve client needs during policy utilization.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Educated clients about health insurance coverage options, benefits and costs.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
BentleyAl Khalidiyah, Abu Dhabi
Sales Consultant
09.2018 - 09.2023
Job overview
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
Porsche - Abu DhabiAbu Dhabi
Porsche Certified Sales Consultant
12.2013 - 08.2018
Job overview
- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Maximizing sales and profit opportunities.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Qualifying & establishing solid relationship with existing and new customers.
- Presenting finance packages.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Modern Pharmaceutical Company
Sales Representative
12.2011 - 11.2013
Job overview
- Handle annual sales target of 44 million DHS.
- Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Resolves customer complaints by investigating problems; developing solutions, preparing reports, making recommendations to management.
Alkan TelecomEgypt
Sales Account Manager
12.2006 - 11.2011
Job overview
- Negotiated prices, terms of sale and service agreements.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Education
Modern AcademyEgypt
Bachelor's degree from Management Information Systems, General
01.2002 - 04.2006
University Overview
Skills
Telecommunications
Certification
Sales and Marketing Diploma
Personal Information
Personal Information
Date of Birth: 08/31/1984
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Outbound Sales Officer
Daman Health Insurance Company
09.2023 - Current
Sales Consultant
Bentley
09.2018 - 09.2023
Porsche Certified Sales Consultant
Porsche - Abu Dhabi
12.2013 - 08.2018
Sales Representative
Modern Pharmaceutical Company
12.2011 - 11.2013
Sales Account Manager
Alkan Telecom
12.2006 - 11.2011
Modern Academy
Bachelor's degree from Management Information Systems, General
01.2002 - 04.2006
Similar Profiles
Saima Noor ShaikhSaima Noor Shaikh
Project Manager at National Health Insurance Company-DamanProject Manager at National Health Insurance Company-Daman
Hermie Sabejon Jr.Hermie Sabejon Jr.
Medical Adjudication Officer at International Services - National Health Insurance Company - DamanMedical Adjudication Officer at International Services - National Health Insurance Company - Daman
Ghazal AmerGhazal Amer
PBM Specialist- Automation Process Optimization at National Health Insurance Company- DamanPBM Specialist- Automation Process Optimization at National Health Insurance Company- Daman