MOHAMED SAMIR SAWY
Dubai
Summary
Self-motivated employee possessing 4 years of experience in retail field and in-depth knowledge of organizational processes. Proficient in handling operations/marketing/administrative coordinator/HR/PR, posting job vacancies and providing administrative support to human resource personnel. Successfully partners with other departments to achieve objectives.
Overview
8
8
years of professional experience
Work History
CEO-Assistant | Marketing and PR | Operations
ALKAITOOB GENERAL TR
Dubai, United Arab Emirates
12.2020 - Current
- Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
- Documented and shared weekly meeting minutes.
- Worked closely with clients to understand desired results and manage expectations.
- Collated client feedback, delivering information to management for corrective action.
- Organised and updated document management systems to improve audit and reference processes.
- Supported staff with clerical tasks for well-maintained office administration.
- Coordinated company events and key client meetings.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Implemented training and development programmes for new employees to successfully exceed retention targets.
- Negotiated with contractors and vendors to provide cost friendly contracts.
Administrative Coordinator | Marketing and PR
A TO Z PROJECT MANAGEMENT SR (Sister Company)
09.2022 - 02.2024
- Provided high-level administrative support, adapting proactively to team needs and aiding efficiency.
- Developed communication and public relations strategies based on company principles.
- Organized successful campaigns for rebranding and positioning.
- Created strategic plans to capture new business and better serve clients.
- Monitored staff performance and identified areas of improvement.
- Prepared communication projects to promote new products and services.
HR Executive
Chubb Life Insurance
07.2018 - 03.2019
- Completed and updated company records on Sage HR as requested by HR manager
- Managed employee requests regarding Human Resources issues, rules and regulations
- Managed company's hiring processes, assisting in tasks such as creating job descriptions and selecting candidates
- Provided guidance and assistance in handling grievances and disciplinary matters to management to facilitate satisfactory outcomes.
Account Manager
Vodafone UK
07.2016 - 12.2017
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests
- Built relationships and maintained regular contact with customers to support continuous satisfaction
- Suggested actionable improvements to enhance customer experiences.
Education
Bachelor degree - ACCOUNTING AND BUSINESS ADMINISTRATION
FACULTY OF COMMERCEENGLISH DEP. - BNS.UNIVERSITY
07.2018
Skills
- Outstanding team leadership
- Persuasive negotiator
- Partnership development
- Recruiting and interviewing
- Client relationship management
- Negotiation
- Business administration
Affiliations
- CEO-Assistant
- Marketing Executive
- Operation
- Administrative Coordinator
- HR Executive/PR
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Additional Information
UAE driving license
Timeline
Administrative Coordinator | Marketing and PR
A TO Z PROJECT MANAGEMENT SR (Sister Company)
09.2022 - 02.2024
CEO-Assistant | Marketing and PR | Operations
ALKAITOOB GENERAL TR
12.2020 - Current
HR Executive
Chubb Life Insurance
07.2018 - 03.2019
Account Manager
Vodafone UK
07.2016 - 12.2017
Bachelor degree - ACCOUNTING AND BUSINESS ADMINISTRATION
FACULTY OF COMMERCEENGLISH DEP. - BNS.UNIVERSITY