Mohamed Shabin
Fujaira,Uae
Summary
Detail-oriented Receiver with strengths in inventory management and shipping documentation. Conducts stock audits and analyses data to enhance accuracy and inform management decisions. Ensures compliance with health and safety regulations while maintaining a clean and organised receiving area.
Proactive professional with a strong background in customer service and team coordination. Handles escalated complaints effectively, enhancing customer satisfaction and brand loyalty. Implements innovative service strategies to improve customer experience and address feedback.
Overview
4
4
Languages
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Receiver
Nesto Hypermarket
Fujaira
06.2025 - Current
- Conducted regular stock checks, updating inventory management system to maintain accurate records.
- Analysed stock data and goods-in-transit for management evaluation
- Loaded and unloaded delivery vehicles, minimising damage to goods and ensuring timely dispatch.
- Updated and verified shipping data to ensure accurate documentation
- Utilised barcode scanning equipment to streamline receiving processes and reduce manual errors.
- Managed returns to suppliers, including defective goods, ensuring timely replacement or credit.
- Monitored storage conditions to comply with health and safety regulations, reducing risk of accidents.
- Maintained cleanliness and organisation in the receiving area to facilitate smooth operations.
- Conducted frequent inventory audits to correct identified variances
Front end supervisor
Lulu
Thrissur, India
06.2020 - 12.2024
- Coordinated team meetings daily to delegate tasks, communicate priorities and discuss goals.
- Handled escalated complaints, ensuring customer satisfaction and protecting brand image
- Actioned customer feedback to improve product and service provisions.
- Facilitated team development by delivering consistent feedback and progress appraisals
- Enhanced customer experience by creating innovative service strategies
Education
Bachelor of Arts - Bcom
Asmabi college p vemballur
Thrissur 06.2016 - 03.2019
Certificate of Higher Education - Commerce
Gfvhss
Kaipamangalm 06.2015 - 03.2016
Skills
- Managed and updated Excel data for improved efficiency
- Utilised Photoshop to enhance visual content quality
- Ms word
- Coordinated and executed scanning, mailing, and printing activities
- Inventory management
- Shipping documentation
- Barcode scanning
- Returns management
- Complaint resolution
- Service strategy
- Risk assessment
- Lifting and sorting
- Packaging and repackaging
- Proficient in english language
- Stocktaking
- Negotiation expertise
Languages
Malayalam
First language
English
Intermediate
B1
Hindi
Upper intermediate
B2
Tamil
Advanced
C1
Timeline
Receiver
Nesto Hypermarket
06.2025 - Current
Front end supervisor
Lulu
06.2020 - 12.2024
Bachelor of Arts - Bcom
Asmabi college p vemballur
06.2016 - 03.2019
Certificate of Higher Education - Commerce
Gfvhss
06.2015 - 03.2016