MOHAMED SHAHEER
Head Of Engineering
Dubai,DU
Summary
Experienced and passionate techno functional and strategic leader with over 17 years of experience in retail & e-commerce industry. Built teams from scratch, defined engineering guidelines delivered world class products and rolled out without affecting business as usual. Excellent reputation in resolving problems and building innovative solutions for improving customer experience and operational excellence. Adopted agile methodologies for rapid product development with people and outcome focused.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Director of Engineering
MAF - Carrefour
Dubai
02.2020 - Current
- Set budgets for engineering tasks, tailoring financial limitations to business goals and optimizing return on investment (ROI) for completed deliverables.
- Built strong teams through selective recruitment and post-hire mentorship.
- Managing team of 40+ including DEV, QA, support and DevOps.
- Analyzed business and technical requirements to determine system design, potential issues and related cost for each project request.
- Adopted Agile mythology and delivered product solutions in iteratively
- Took ownership of assigned department-wide projects, presenting regular updates to senior leadership on progress and status.
- Led proposal development efforts, presenting engineering opportunities to senior leadership for go-no-go decisions.
- Introduced latest tech methodologies to improve time to market and better first time quality.
- Played integral part on strategy, negotiation, budgeting and embracing technology.
- Oversaw assignment of engineering tasks by creating frameworks free of wasteful redundancy and unnecessary dependencies.
- Recruited top talents and trained them to create best in class team and continuously elevated work and life quality.
- With detailed understanding of enterprise architecture, build solutions form scratch and rolled out solutions in phase by phase manner to multiple countries.
- Introduced culture of effective code review, test coverage, system monitoring and alerting to achieve first time quality and better time to recover(TTR) from critical issues.
- Introduced monitoring & alerting, measured MTBF, MTTR, MTTA and improved the system quality by moving needle to right direction.
- Designed and Built cost effective and productive in-house solutions for fulfillment and last-mile from scratch and rolled out to multiple countries and enhanced operations excellence and elevated customer satisfaction score.
- Designed and built micro services for post order journey with event driven architecture which resulted in independently deployable, and scalable services
- Improved efficiency of production support team process by introducing new way of working.
- Determined necessary steps to bring systems into compliance.
- Built highly scalable and high availability ATS (available to sell) service and improved stock accuracy in omni channel world.
Sr Engineering Manager
Target
Bangalore
09.2018 - 01.2020
- Created plans and communicated deadlines to complete projects on time
- Participated in team-building activities to enhance working relationships
- Conducted research, gathered information from multiple sources and presented results
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Maintained energy and enthusiasm in fast-paced environment
- Collaborated with team members to achieve target results
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Proved successful working within tight deadlines and fast-paced atmosphere
- Built Engineering team from scratch with Frontend, Backend and Data to support Target's Media efforts which brought great value in e-commerce
- Replaced traditional tools from Google to have better control and better time to market
- Worked with Google to create innovative solution to understand ROI for Ad-spent by utilizing impression from Google and conversion from Google
- 5 vendors signed up for solution and revenue has gone beyond expected one
- Played role of scrum master of scrum team to remove impediments and build very efficient team.
Lead Engineer
Target
Minneapolis
12.2013 - 09.2018
- Performed engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets
- Established pattern library to have uniform experience across journey
- Worked closely with Front End (React) and BFF layer team to have better user experience and application performance
- Worked closely with UX team approving design and user flow to make sure there are no disconnect with seamless user flow
- Took part in workshop to improve user experience by doing user testing and move features to production with A/B testing
- Maintained coding standards to team by defining and having layers of coding review and approvals to avoid issues in production and gain better readability and maintenance of code.
Sr Engineer
Target
Bangalore
07.2011 - 12.2013
- Worked with content management system to create better dynamic components for home page, Category pages, category specific search and PDP pages
- Worked with recommendation team for integration with 3rd Party solution and built-in house solution
- Built components in very short span and appreciated by top management for effort
- Worked in Facebook Headquarters (Menlo Park) for building Facebook powered promotion engine
- This project resulted in work transformation in Target and set examples for remaining teams in Target.
Senior Software Engineer
UST
Bangalore
01.2009 - 07.2011
- Worked with different clients
- Hertz car rentals
- Aviva insurance
- DHL
Software Engineer
Mindtree
Bangalore
12.2007 - 01.2009
- Worked in client location on AOL, was part for team who worked on improving shopping experience
- Did innovative solution by building to have cross channel promotion for shopping solution by creating Ad widgets.
Web Developer
AMT
Bangalore
08.2005 - 12.2007
- Worked as full stack engineer from development to deployment with LAMP and XAMP
- Handled e-commerce multilingual site with proper content management sites.
Education
Bachelor of Technology - Computer Science
College of Engineering
08.2000 - 07.2004
Skills
Process development
Retail & e-commerce
User experience
Digital media marketing
Advanced critical thinkingTechnical analysisStrategic planning and reviewBest practices and standardsResource Allocation Optimization
Team Building
Timeline
Director of Engineering
MAF - Carrefour
02.2020 - Current
Sr Engineering Manager
Target
09.2018 - 01.2020
Lead Engineer
Target
12.2013 - 09.2018
Sr Engineer
Target
07.2011 - 12.2013
Senior Software Engineer
UST
01.2009 - 07.2011
Software Engineer
Mindtree
12.2007 - 01.2009
Web Developer
AMT
08.2005 - 12.2007
Bachelor of Technology - Computer Science
College of Engineering
08.2000 - 07.2004