Well-versed with medical terminologies and have good knowledge of CPT and ICD guidelines.
Managing the DRG query process, collaborating with clinical staff and healthcare administrators to clarify and validate documentation for accurate DRG assignment.
Working with multispecialty healthcare units and specialized in oncology and hematology.
Providing necessary information to patients about health insurance policies Preparing, sending, and updating the status of pending approvals for both outpatient and Inpatient procedures (IP-DRG/DC DRG/FFS).
Monitor the status of pending approvals and follow up with payers to expedite the process.
Junior Team Leader
SCYO Decision Service Pvt Ltd
02.2015 - 02.2021
Manage end-to-end revenue cycle processes including charge capture, coding, billing, and collections.
Review and analyze billing data to identify and rectify revenue leakage opportunities.
Collaborate with healthcare providers and coding team to ensure accurate coding and documentation for proper reimbursement.
Implement process improvements to optimize revenue cycle workflows and reduce denials.
Resolved billing discrepancies and denials, ensuring timely payment and revenue maximization.
Conducted insurance eligibility verification and pre-authorization for medical services.
Initiated authorizations for oncology, oncology gynecology, and radiation therapy services, ensuring timely access to specialized care.
Handled claims denials, rejections, and no-response work queues, conducting thorough follow-ups, reviews, and documentation.