Mohamed Shokry
MBA. Business Development Manager
Dubai
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base., with over 12 years of experience in different fields in 4 different countries, who has proven an ability to enhance the operational efficiency, customer experience, and ultimately, the profitability of businesses. Has managed an international franchise with over 100 employees, led a smooth transition to digital learning and succeeded to double turnover and surpass all financial targets for 4 consecutive years.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Associate Director
Berlitz UAE
Dubai
2016.11 - Current
- Drove sales to a 20% increase in 2016-17 to reach over 3.6 million
- Attained highest sales among all the GCC Berlitz franchises for 3 consecutive years
- Led the center to score an excellent 98% in the international Berlitz quality audit in 2017
- Increased customer retention by over 17% by implementing promotional retargeting campaigns, loyalty programs, and establishing relationships
- Cultivated relationships with schools & corporations toto grow market share
- Led teams of up to 60 personnel, supervising daily performance as well as training and improvement plans
Sales Consultant
Berlitz UAE
Dubai
2015.06 - 2016.11
- Managed retail customers’ expectations, conducted a needs analysis and exceeded sales targets by 15%.
- Built and managed strong sales pipelines, leveraging CRM, Social-media marketing & emailing.
- Surpassed the average sales conversion rate by 20%.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory
Learning and Development Manager
Berlitz Libreville
Libreville
2013.06 - 2015.05
- Recruited, trained and managed a team of 40 teachers
- Collaborated with the Berlitz corporate team and ensured the franchise gained and maintained the international quality standard
- Managed 10 corporate training projects with the Gabonese government
- Conducted annual performance appraisals and guaranteed excellent performance with an impressive average of 3.9/5 for all teachers.
Corporate Trainer
Berlitz Egypt
Cairo
2010.11 - 2013.06
- Designed, planned and executed corporate training programs, specializing in business English and soft skills
- Taught over 1000 hours of adult classes, teaching Business, General and Conversational English courses
- Created and customized curriculums to suit corporate clients and VIP students.
- Collected information about company objectives and employee deficiencies in order to assess training needs
Peacekeeper
United Nations Hybrid Mission, Darfur, UNAMID
Darfour
2009.11 - 2010.11
- Served as a peacekeeper & interpreter in united nations mission in DARFUR
- Liaised with 45 communication officers to assure the safety of all military staff and convoys.
International Sales Representative
Amecho Tech
Cairo
2008.06 - 2009.04
- Initiated telemarketing activities and sold products over the phone
- Achieved monthly sales target for 9 consecutive months
- Retained 60% of clients and brought in 24 new clients resulting in increased revenue and improved customer satisfaction scores.
Education
MBA - Business Administration And Management
University of Birmingham, Birmingham Business School
Birmingham, UK 2019.10 - 2021.07
Bachelor of Arts - English Literature and Linguistics
Ain Shams University
Egypt 2005.09 - 2009.05
Skills
Strategic Planning
Sales cycle management
Proposal Development
Market Analysis
Database development
Strategic leadership
Key relationship management
Sales and marketing
Strategic communications
Pipeline development
Key account management
Training solutions development
Accomplishments
- Achieved highest sales in GCC 2017 and 2018.
- Accomplished a 98% quality audit score.
- Awarded Medal of Honor from UNAMID,
- Awarded Honorary certificate from Egypt’s ministry of Defense 2009.
Certification
Management Consulting
Timeline
Management Consulting
2022-05
MBA - Business Administration And Management
University of Birmingham, Birmingham Business School
2019.10 - 2021.07
IELTS score 9
2019-10
Associate Director
Berlitz UAE
2016.11 - Current
Sales Consultant
Berlitz UAE
2015.06 - 2016.11
Learning and Development Manager
Berlitz Libreville
2013.06 - 2015.05
Corporate Trainer
Berlitz Egypt
2010.11 - 2013.06
Peacekeeper
United Nations Hybrid Mission, Darfur, UNAMID
2009.11 - 2010.11
International Sales Representative
Amecho Tech
2008.06 - 2009.04
Bachelor of Arts - English Literature and Linguistics
Ain Shams University
2005.09 - 2009.05