Mohamed Tawfik
Dubai
Summary
Proactive General Manager with expertise in developing, implementing and strengthening marketing plans. Offers analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with history of surpassing objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager, Business Development
Khalid Saleh Alhenaki Group
01.2020 - Current
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales Strategies. Developed and executed business strategies that generated 30 Million in 2020 , 80 Million in 2021, 110 Million in 2022 and 160 Million in 2023
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
General Manager and Head of Sales
Mawalej Information System
01.2020 - 03.2021
- Developed and executed business strategies that generated total revenue of 235 Million
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Developed and implemented strategies to increase sales and improve customer service.
Business Development Manager
Yaleen Trading Est.
11.2019 - 10.2023
- Identified high-quality opportunities to boost cross-selling opportunities, generating 350 Million in 2020 , 700 Million in 2021 , 620 Million in 2022 and 780 Million in 2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
GM and Sales Manager
ACCESS SYSTEMS FOR COMMUNICATIONS AND IT
12.2012 - 01.2020
- Increased year-on-year sales and achieved total revenue of 110 Million .
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and maintained relationships with customers and suppliers through account development.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Unified Communication Presales Consultant
Naizak Global Engineering System
07.2010 - 11.2013
- Unified Communication
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Stayed current on processes and procedures to offer relevant assistance.
- Analyzed data and information to identify issues and create tailored solutions.
Senior Network Engine
Monerah Saud Al RokayanEST
06.2003 - 05.2010
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Deployed cloud-based network infrastructure, reducing on-site storage and hardware maintenance costs by 65%.
- Planned and implemented effective disaster recovery and business continuity solutions.
Education
MBA (Master of Business Administration) - Marketing
Bharathidasan University
Tiruchirappalli2012
M.B.B.S Bachelor Degree - Medicine & Surgery
University of Khartoum
Khartoum1999
Skills
- Customer Relationship Management
- Budgeting and Cost Control
- Time Management
- Team Leadership
- Total Quality Management
- Marketing
Certification
2014 PMP
Project Management Professional
2009 CCIE Routing & Switching
Cisco Certified Internet Expert Routing and Switching
2009 CCIE Service Provider
Cisco Certified Internet Expert Service Provider
2010 HP Master ASE Master Accredited System Engineer (HP Procurve Campus LANs)
2010 HP Master ASE Master Accredited System Engineer (Wireless Networks)
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
General Manager, Business Development
Khalid Saleh Alhenaki Group
01.2020 - Current
General Manager and Head of Sales
Mawalej Information System
01.2020 - 03.2021
Business Development Manager
Yaleen Trading Est.
11.2019 - 10.2023
GM and Sales Manager
ACCESS SYSTEMS FOR COMMUNICATIONS AND IT
12.2012 - 01.2020
Unified Communication Presales Consultant
Naizak Global Engineering System
07.2010 - 11.2013
Senior Network Engine
Monerah Saud Al RokayanEST
06.2003 - 05.2010
MBA (Master of Business Administration) - Marketing
Bharathidasan University
M.B.B.S Bachelor Degree - Medicine & Surgery
University of Khartoum
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