MOHAMED TOLBA

• Management and Renewal of School Licenses: Handling the issuance, renewal, and compliance of school licenses with various government entities, including (but not limited to) the Ministry of Education License, Civil Defense License issued by the Ministry of Interior, Protection System License for surveillance cameras issued by the Public Services Department, Building Quality Certificate issued by the Municipality, School Clinic License, and Economic Department License.
• Efficient Use of Government Platforms: Performing transactions directly through government platforms and systems to avoid intermediaries, which saves costs for the institution. Examples of these platforms include: Pension and Social Security Authority System, Ministry of Health System, Federal Authority for Identity and Citizenship System, Ministry of Labor (Human Resources and Emiratisation) System, Nafis System, Municipality System, Economic Department System, Civil Defense System, Traffic and Licensing System, Bayanat System, and the School Books System.
• Work Permit and Residency Management: Supervising all transactions related to the issuance or renewal of work permits and residency visas of all types, ensuring timely completion.
• School Purchases Supervision: Negotiating contracts with supporting companies and ensuring efficient purchase of school supplies across various categories.
• School Inventory Management: Leading the inventory team to ensure optimal organization and control of school resources.
• School Transportation Oversight: Managing the transportation team, including student registration and route planning, to achieve efficiency and safety.

"Responsible for handling all transactions related to the issuance or renewal of work permits (of all types) and residence visas, ensuring they are completed within their designated timeframes."

"Serves as a liaison between management and employees." "Resolve customer issues, if any, ensuring satisfaction and timely solutions." "Oversee expenditures, review expenses, and monitor daily revenue to ensure financial accuracy and accountability."

• "Responsible for achieving sales targets related to sales operations and ensuring a positive representation of the company to customers."

"Review daily displays, organize them, and report any shortages promptly."

"Proactively find solutions to customer issues and consistently work towards their satisfaction and happiness."

"Receiving customers, understanding their issues, collecting their devices for repair, and logging the details into the system." "Following up with customers after the repair process, ensuring their arrival at the center, and confirming their satisfaction with the provided service."