Summary
Overview
Work history
Education
Skills
Languages
References
Quote
Timeline
Generic
mohamed Alhassan kamara

mohamed Alhassan kamara

Dubai,United Arab Emirates

Summary

Diligent Housekeeping Supervisor with extensive expertise motivating teams to achieve outstanding quality standards. Dedicated to smooth operational running of hotels through strategic operational planning, overseeing activities for team of twentyfive to uphold stringent standards.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Housekeeping Supervisor

Emrill ll servicer
Dubai, Dubai UAE
04.2021 - Current
  • Scheduled staff timetables to meet business demand.
  • Developed and implemented strong SOPs for shift allocation to reduce instances of last-minute or no-prior-notice absences by 10%
  • Participate in leadership meetings to identify potential issues and areas for improvement
  • Manage the shift allocation and attendance of the entire housekeeping team
  • Conduct regular team meetings to address any issues team members may be facing
  • Implemented organisational best practices throughout the housekeeping team
  • Managed a team of 26 housekeeping personnel, encouraging them to set goals and providing them with performance ratings and reviews

Housekeeping Supervisor

Jumeirah Beach Hotel
Dubai, Dubai UAE
02.2019 - 04.2021
  • Inspected rooms to confirm quality and attention to detail met brand standards.
  • Trained staff in proper cleaning, sanitisation and infection control.
  • Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction.
  • Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
  • Audited rooms after cleaning to check cleanliness standards.
  • Communicated management feedback to improve team performance.
  • Coordinated cleaning teams to meet daily housekeeping demands.
  • Managed team schedule to deliver cleaning consistent with check-in and departure times.
  • Stored and disposed of cleaning products and chemicals safely.

Education

Diploma - infromation system

Humanity first
sierra leone
09.2016 - 11.2018

Skills

Customer service Verbal communication Leadership skills Time management skills Word processing, spreadsheet and presentation software

  • First Aid
  • Training and Development
  • Deep cleaning
  • Guest relations
  • Meticulous housekeeping standards
  • Chemical safety

Languages

English
Advanced (C1)
Arabic
Beginner

References

References available upon request.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Housekeeping Supervisor

Emrill ll servicer
04.2021 - Current

Housekeeping Supervisor

Jumeirah Beach Hotel
02.2019 - 04.2021

Diploma - infromation system

Humanity first
09.2016 - 11.2018

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mohamed Alhassan kamara