Mohamed Ali AlAli

• Collaborated with IT teams to implement effective security measures, safeguarding critical data and systems.
• Identified root causes of security breaches through thorough investigation and analysis of log data.
• Improved incident management workflows through streamlined communication between SOC Analysts, IT departments, and other relevant parties.
• Analysed network traffic for detection of suspicious activity.

• Resolved customer complaints with empathy.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Responded to customer requests for complaints, services, and general information.

• Interned at CPX as part of the Cyber Resilience/Defense team, gaining hands-on experience in cybersecurity.
• Explored various departments, including:

SOC Monitoring – Observed real-time security events and alerts.
Brand Monitoring – Learned about digital risk protection and threat detection.
Incident Response – Assisted in analyzing and mitigating security incidents.
Threat Hunting – Engaged in proactive detection of cyber threats.
Threat Intelligence – Researched and analyzed emerging threats.

• Shadowed SOC analysts, gaining valuable insights into alert analysis and investigation.
• Developed a deeper understanding of cyber threats, defensive strategies, and real-world security operations.
• Enhanced technical skills and learned the importance of teamwork in cybersecurity defense.

• ADSCC YAS CLINIC
• Volunteered in a PCR testing camp in Khalifa city
• Handled loging patients data
• After this experience I found myself very capable of handling pressure.
• Exercised leadership capabilities by successfully motivating and inspiring others.