MOHAMED ALY AHMED ABDALLA
SHARJAH
Summary
Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Finance Executive with 6 years of experience in all areas of finance and investment management. Hands-on leader with strong business acumen and analytical mindset to identify and correct underachieving trends.
Overview
17
17
years of professional experience
Work History
ISLAMIC FINANCE EXECUTIVE
Adib bank
07.2019 - Current
- To sell ADIB covered card and cross sell the other products to the specified target segment to achieve the set sales target on monthly basis
- To conduct daily field visits and provide daily sales report with customer details
- To analyze documents submitted by the customers in order to ensure are error free and
- To attend the meetings with ST, SM, NSM on performance reviews
- To maintain effective business relation with clients to enhance customer service image
- To provide constructive feedback on improvement of products, service and enhance customer Satisfaction
- To prepare regular sales report obtain & provide market, customer and competitor information and Feedback to management to facilitate decision making
- To attend the various training and learning programmers to close the skill gaps and ensure proper awareness about product.
Sales executive
DIB bank
05.2018 - 12.2018
- To sell DIB credit card and cross sell the other products to the specified target segment to achieve the set sales target on monthly basis
- To conduct daily field visits and provide daily sales report with customer details
- To analyze documents submitted by the customers in order to ensure are error free and
- To attend the meetings with ST, SM, NSM on performance reviews
- To maintain effective business relation with clients to enhance customer service image
- To provide constructive feedback on improvement of products, service and enhance customer Satisfaction
- To prepare regular sales report obtain & provide market, customer and competitor information and Feedback to management to facilitate decision making
- To attend the various training and learning programmers to close the skill gaps and ensure proper awareness about product.
Operations Manager
LESCONCIERGES
06.2016 - 01.2018
- Responsible of the concierge accounts
- Receive customers inquiry and send it to the in charge person
- Communicate between customers and operations.
- Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Discovered areas of improvement by generating quarterly operational and sales reports.
Operations Executive
CASA EL SAADA AGENCY
10.2015 - 05.2016
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
OPERATION ASSISTANT
LESCONCIERGES EGYPT
08.2012 - 09.2015
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Assisted operations manager with planning of routine operations and special projects.
Sales Executive
ARKADASLAR TRAVEL AGENCY
04.2011 - 07.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
TOUR LEADER
RAMSIS TRAVEL AGENCY
02.2010 - 01.2011
- Built personal relationships with guests to promote positive experiences.
- Researched information on [Place] to provide accurate, detailed tours.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Guided groups of up to [Number] people on scheduled tours.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
SALESMAN_PUBLIC RELATION
MONDY BAZAAR
04.2007 - 01.2010
- Produced and distributed internal and external communications.
- Executed social media plans to create cohesive online presence.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Forged strong media relationships to further public relations goals.
- Wrote press releases for routine use and crisis management.
Education
DIPLOMA ABOVE THE AVERGE - TOURIST GUIDANCE
THE TCHECNICAL INSTUTITE OF TOURISM AND HOTELS
CAIRO , EGYPT 07.2004
Skills
- Microsoft office
- Professional Networking
- Lead Prospecting
- Business Development and Planning
- Business Networking
- Sales Funnel Development
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
ISLAMIC FINANCE EXECUTIVE
Adib bank
07.2019 - Current
Sales executive
DIB bank
05.2018 - 12.2018
Operations Manager
LESCONCIERGES
06.2016 - 01.2018
Operations Executive
CASA EL SAADA AGENCY
10.2015 - 05.2016
OPERATION ASSISTANT
LESCONCIERGES EGYPT
08.2012 - 09.2015
Sales Executive
ARKADASLAR TRAVEL AGENCY
04.2011 - 07.2012
TOUR LEADER
RAMSIS TRAVEL AGENCY
02.2010 - 01.2011
SALESMAN_PUBLIC RELATION
MONDY BAZAAR
04.2007 - 01.2010
DIPLOMA ABOVE THE AVERGE - TOURIST GUIDANCE
THE TCHECNICAL INSTUTITE OF TOURISM AND HOTELS
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