MOHAMED ASIK JAFFER SADHIQ
Dubai
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Lab Specimen Accessioner
Al Moosa Diagnostic Center (MDC LABS)
01.2022 - Current
- Facilitated smooth operations by coordinating with laboratory staff and ensuring proper communication regarding specimen status.
- Reduced turnaround time for test results by efficiently prioritizing and processing urgent specimens.
- Streamlined specimen tracking process, implementing a barcode system for efficient management of sample inventory.
- Contributed to quality control initiatives by identifying and reporting any discrepancies or errors in specimen handling.
- Ensured accurate test results by meticulously verifying patient information and test orders.
- Maintained a clean and organized work environment, adhering to safety protocols and standards.
- Expedited troubleshooting efforts for problematic samples, liaising closely with technical staff to achieve swift resolution and minimize impact on turnaround times.
- Enhanced laboratory productivity with timely accessioning of incoming specimens.
- Improved specimen processing efficiency by accurately labeling and organizing samples.
- Supported team members in achieving daily goals through active collaboration and effective communication.
- Followed safety protocols while handling hazardous materials.
- Recorded and analyzed data to produce reports of results.
Admin Cum Receptionist & Insurance (Admin Support)
Al Moosa Diagnostic Center (MDC LABS)
01.2022 - Current
- Provided administrative support for insurance-related tasks, including verification of patient insurance coverage, processing of insurance claims, and management of patient billing inquiries.
- Streamlined office operations, boosting efficiency by30%
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by providing top-notch reception services
- Expertly managed a busy switchboard, ensuring no call went unanswered
- Successfully processed100+ insurance claims monthly, maximizing client benefits
- Organized and maintained impeccable records, passing all audits with flying colors
- Trained new staff, elevating the team's overall productivity and service quality
- Crafted and distributed informative newsletters, keeping clients well-informed
- Tracked important information in (LDM) spreadsheets and ran reports or generated graphs using data.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Improved workflow by introducing more efficient document handling and organization practices.
Admin Cum Receptionist
UNILABS
12.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Helped office staff prepare reports and presentations for internal or client-related use.
Admin & Permit Coordinator
Combined Group Contracting Co. KSC
02.2018 - 03.2020
- PROJECT: Lower Fars Heavy Oil Development Program Phase-01(LFHOD), Abdali, North Kuwait Main Contractor: Petrofac International Ltd., Consultant: Worley Parsons Kuwait & Client: Kuwait Oil Company (KOC) Work is performed according to blueprints, lay-out drawings, wiring diagrams, or by oral instruction
- Implement Quality Control and Quality Assurance Standards
- Coordination with Clients, Consultants, Sub ordinates and Subcontractors
- Register, log, distribute, track, issue, maintain and control office and site project documents and drawings
- Coordinate activities of Document Control, including distribution of documents, tracking and reporting on document review progress
- RFI preparation Day by Day and Submitting to Client Arrange all area permits for one day before
- Daily discuss with Construction Manager, Engineer's, Supervisor and Foreman's for what type of permit need for tomorrow like (HOT Permit, COLD Permit, CONFINED SPACE Permit and VEHICLE ENTRY Permit) and Arrange all JSA (Job Safety Analysis)
- Arrange site layout and highlight area to take permit
- Finally, all Permit copy Submitting to Client to make live permit on system
Administrative
MJ Builders
05.2016 - 12.2017
- Logged recruitment, administrative and gameplay activities for official team record.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Streamlined administrative processes by implementing new project management tools and techniques.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Education
Bachelor of Electrical & Electronics Engineering - Engineering
JJCET, Anna University
01.2015
Skills
- Customer/Client relations
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain accurate records
- Technical support
- Front desk operations
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Computer Literate
- Flexible Working
Accomplishments
- Best Administrative Employee 2024 @ Al Moosa Diagnostic Center (MDC LABS)
- Achievements @ Al Moosa Diagnostic Center (MDC LABS)
- Monthly Safety Recognition @ Combined Group Contracting Co. KSC
- Appreciation @ Combined Group Contracting Co. KSC
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Hindi
Beginner (A1)
Timeline
Lab Specimen Accessioner
Al Moosa Diagnostic Center (MDC LABS)
01.2022 - Current
Admin Cum Receptionist & Insurance (Admin Support)
Al Moosa Diagnostic Center (MDC LABS)
01.2022 - Current
Admin Cum Receptionist
UNILABS
12.2021 - 01.2022
Admin & Permit Coordinator
Combined Group Contracting Co. KSC
02.2018 - 03.2020
Administrative
MJ Builders
05.2016 - 12.2017
Bachelor of Electrical & Electronics Engineering - Engineering
JJCET, Anna University
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