Quality Assurance & Control Lead with over 5 years of experience in facilities management and aviation infrastructure. Proven track record in leading QA/QC teams, driving continuous improvement, and ensuring compliance with international safety and quality standards. Adept at managing cross-functional teams and implementing operational excellence across critical infrastructure projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Engineer
Enova By Evolia (Dubai Airports)
06.2024 - Current
Lead Quality Assurance and control operations team across Dubai Airports Project (DXB & DWC)
Conduct audits, inspections, and compliance checks to ensure adherence to aviation and safety standards.
Implement continuous improvement initiatives to enhance operational efficiency and service quality.
Develop and enforce QA/QC procedures aligned with regulatory and client-specific requirements across airport facilities.
Collaborate with HSE, Operations, and Engineering departments to align quality goals with project KPIs.
Prepare and present weekly & monthly quality performance reports to senior management and stakeholders.
Drive standardization and best practices across both DXB and DWC sites for improved operational uniformity.
Sr. Engineer - Operation
Enova by Evolia (Dubai Airports)
03.2023 - 06.2024
Coordinating and providing facility services (MEP+Civil) to clients, stakeholders, and subcontractors.
Report (daily task, incident report, safety reports, TBT, and SOP).
Design and oversee the implementation of complex technical solutions to resolve operational challenges and increase productivity
Conducted root cause analysis on operational issues and implemented corrective actions to improve operational performance and reduce risks.
Acted as the primary liaison between client, operations and management, fostering strong communication and collaboration.
Rollingstock Supervisor
Keolis-MHI (Dubai Metro)
09.2021 - 03.2023
Diagnose and troubleshoot mechanical, electrical, and hydraulic systems on rolling stock equipment.
Supported team members in conducting preventative maintenance tasks and performing equipment inspections to ensure functionality and reliability.
Manage a team of technicians and operators, providing training and guidance to ensure effective performance and adherence to operational protocols.
Demonstrated leadership skills in managing projects from concept to completion.
Rollingstock Technician
Serco (Dubai Metro)
12.2020 - 09.2021
Diagnose and troubleshoot mechanical, electrical, and hydraulic systems on rollingstock equipment
Supported team members in conducting preventative and Corrective maintenance tasks and performing equipment inspections to ensure functionality and reliability
Replaced and installed new machinery, equipment and parts.
Followed all standard safety practices to avoid accidents as per company regulations.
Identified major problems with system and notified supervisor before ordering replacement parts.
Attended training offered by company to keep updated on new methods and improve skills.
Trainee Engineer
Road & Traffic Authority
06.2019 - 07.2019
Learn about authority's workflows and systems like traffic signals, bridges, subways, control boxes... etc.
Participated in team meetings to discuss engineering designs and provide input on technical solutions
National Service
Ministry Of Defense
08.2014 - 06.2015
A system of compulsory or voluntary government service, usually military service, where conscription is considered compulsory national service.
Education
Bachelor - Electrical Engineering
HCT
SHJ
06-2020
IELTS - English language
HCT
SHJ
03-2016
Skills
Quality Assurance & Quality Control (QA/QC)
ISO Standards & Compliance
Risk Management & Auditing
Process Improvement
Technical Analysis & Troubleshooting
Leadership & Team Management
Root Cause Analysis (RCA)
Certification
Fire Warden - Enova by Veolia (May 2024)
Work at Height - Enova by Veolia (July 2024)
IOSH (Institution of Occupational Safety and Health) - Enova by Veolia (August 2024)