Summary
Overview
Work History
Education
Skills
Timeline
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Mohamed Hany Mohamed

Abu-Dhabi

Summary

  • Seeking a challenging position in your organization where I can learn new skills, expand my knowledge, and leverage my learnings
  • Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Operations Supervisor

Life Diagnostics Laboratory
UAE
04.2020 - Current
  • Greeting and directs all patients within the practice Obtaining patient demographic and verifying insurance information at each visit. Obtaining necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records. Entering blood test results into database and checking to ensure the accuracy of the data that has been inputted. Registering COVID-19 cases for companies and individuals. Attaching the Emirates ID and test request in the disease file on the system to be referred to online. Handling staff payroll on a monthly basis, ensure on-time payment to avoid any discrepancies. Checking fingerprint systems to ensure that employees arrange to work on-time without delays, noted overtime and delays. Receiving business offer emails from companies and connected them with marketing manager. Receiving calls from patients and informing them with test results on phone and by email.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Tracked company equipment, tools and technology to manage inventory.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Completed bi-weekly payroll for Number employees.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Receptionist

Advanced Center for Daycare Surgery
09.2018 - 01.2019
  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services Provide patients with support and guidance as needed

Accountant

AGAA
03.2013 - 03.2015
  • Managed, tracked and monitored financial updates Tracked various statistics and kept detailed records Maintained and processed invoices, deposits and money logs Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts

HR Specialist

AlMashfa Hospital
01.2015 - 01.2017
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets Coordinated implementation of people-related services, policies, and programs through departmental staff Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity Efficiently delivered information to management for speedy corrective action Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management Informed employees about additional benefits e.g
  • Extra vacation days and extra income.

Gym Trainer

AlfaCare Therapy
03.2013 - 03.2015
  • Demonstrating exercises and routines to clients Assisting clients in exercises to minimize injury and promote fitness Modify exercises according to clients’ fitness levels Monitoring client progress Providing information or resources on general fitness and health issues Providing emergency first aid if necessary

Education

B.Sc. - Management

Modern University for Technology and Information
09.2008 - 07.2012

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Al-Mutanabi School

Skills

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Timeline

Operations Supervisor

Life Diagnostics Laboratory
04.2020 - Current

Receptionist

Advanced Center for Daycare Surgery
09.2018 - 01.2019

HR Specialist

AlMashfa Hospital
01.2015 - 01.2017

Accountant

AGAA
03.2013 - 03.2015

Gym Trainer

AlfaCare Therapy
03.2013 - 03.2015

B.Sc. - Management

Modern University for Technology and Information
09.2008 - 07.2012

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Al-Mutanabi School

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Mohamed Hany Mohamed